Claims Processing Supervisor jobs in Birmingham, AL

Provides on-site support, training, and communication regarding the reprocessing of surgical instruments and trays to contracted facilities in compliance with the Department of Health, TJC, OSHA, CDC, AAMI and AORN standards and facilities goals and policies. Coordinates and manages day-to-day operations of SPD employees.

This position is eligible for a $5,000 Sign on Bonus for qualified candidates.

• Oversees and supports daily operations of all activities that relate to the reprocessing of reusable medical supplies and instrumentation including decontamination, cleaning, assembly, wrapping, sterilization, and storage processes within all set professional standards and regulations. Ensures proper operational procedures are followed by all members of the STERIS team.
• Assumes responsibility, in collaboration with STERIS SPD manager, for scheduling new STERIS employee orientation, on-the-job training, in-service education and STERIS or facility quality assurance programs when needed.
• Understands and promotes concepts of the Lean work environment.
• Communicates in a professional manner both verbally and in writing to all hospital staff and company employees.
• Exhibits professional behavior in all telephone and electronic communications.
• Represents STERIS, self and profession positively in all public arenas.
• Practices within the scope of certification and job description.
• Supports and adheres to STERIS policies and procedures and supports policies and procedures of facility.
• Refers all decisions beyond personal scope of responsibilities to STERIS leadership.
• Coordinates the repair and replacement of broken instrumentation and equipment; may assist Clinical Operations Manager in order process.
• Adheres to STERIS/ facility dress requirements, is neat and well-groomedat all times.

• Arrives at facility at the scheduled time and is consistently ready for work assignments.
• Schedules, leads, and participates in in-services and educational offerings provided by STERIS in the facility.
• Promotes best demonstrated practices with co-workers through open communication and continuous improvement of skills.
• Follows chain of command within hospital and STERIS regarding identified problems or issues to ensure proper communication and resolution.
• Maintains a professional relationship with all facility departments to ensure effective, efficient support to the patient caregivers.
• Answers and responds to calls from the OR and other end-users during and after regular business hours as required by the contract.
• Ensures timely delivery of sterilized instruments to appropriate storage locations or end-users.
• Demonstrates and ensures proper care and handling of all hospital property, including instrumentation, durable medical equipment and disposable supplies.
• Provides timely resolution to facility issues or concerns.
• Schedules staff assignmentson a daily basis. Assists Clinical Operations Manager with monthly staff schedule
• Assists Clinical Operations Manager to review all required documentation related to STERIS Standard Operating Procedures and facility policies.

Supervisory Responsibilities

Supervision and coordination ofsterile processingteam.

1. Minimum High School Diploma or GED Required.
2. Minimum 4 years of hands-on sterile processing experience
3. One year of leadership in any industry (supervisor level or above) experience with direct reports, or 2 years of lead experience in any industry required.
4. CRCST (HSPA) or CSPDT (CBSPD) certification required and additional certification (i.e. instrument specialist, flexible endoscope, healthcare leader, manager, STERIS Assessment) required. If not certified at point of hire, both certifications must be obtained within 12 months of hire.
5. Must maintain valid driver's license, vehicle insurance and be available to operate a vehicle as needed to meet travel requirements. (Travel)
6. Demonstrated self-starter and able to manage independently
7. Basic computer skills and aptitude

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands and reach with hands and arms. The employee is frequently required to sit, stoop, kneel, crouch, or crawl and talk, see and hear. The employee must frequently lift and/or move up to 50 pounds, push and/or pull up to 100 pounds on a cart or carriage.

Associate's degree from an accredited two-year college or technical school preferred.