Claims Processing Supervisor jobs in Dallas, TX

Claims Processing Supervisor supervises the administration of health insurance claims, payment processing, billing research, and responding to inquiries. Ensures the accurate and timely disposition of claims and resolves matters according to coverage amounts and company procedures. Being a Claims Processing Supervisor provides guidance to staff on more complex or high-value claims. Reviews and resolves escalated issues. Additionally, Claims Processing Supervisor requires a high school diploma. Typically reports to a manager. The Claims Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Claims Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 29 Days Ago

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Workers Compensation Claims Adjuster
  • TheBest Claims Solutions
  • Dallas, TX OTHER
  • Workers Compensation Claims Adjuster DALLAS, TX 75201 | DIRECT HIRE $75,000 TO $83,000 ANNUALLY, DEPENDING ON EXPERIENCE Job Description Our client, a leading insurance company, is currently seeking a...
  • 19 Days Ago

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Claims Analyst Manager
  • Blackhawk Claims Service Inc
  • Irving, TX FULL_TIME
  • The Claims Manager plays an integral role at Blackhawk Claims Services by maintaining a balance between customer satisfaction and cost control by overseeing the claims processing team and ensuring tha...
  • Just Posted

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Auto Claims Supervisor
  • SeaHarbor Insurance
  • Dallas, TX FULL_TIME
  • COMPANY DESCRIPTION SeaHarbor Insurance is a Dallas-based provider of nonstandard personal automobile insurance throughout the State of Texas. Founded in 2017, SeaHarbor has experienced significant an...
  • 1 Month Ago

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Mortgage Processing Supervisor
  • Test
  • Plano, TX FULL_TIME
  • CountryPlace Mortgage is a nationwide personal property and mortgage lender. We are looking for a Residential Mortgage Processing Supervisor to join our loan production team in our Plano, TX office. T...
  • 22 Days Ago

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Specimen Processing Supervisor
  • Quest Diagnostics
  • Irving, TX FULL_TIME
  • Overview Specimen Processing Supervisor - Irving, TX - Monday - Friday - 11:00PM - 07:00AM Supervise functions within the Specimen Processing department, which may include one or more of the following...
  • 1 Month Ago

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0 Claims Processing Supervisor jobs found in Dallas, TX area

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Operations Associate
  • Man Varagon
  • Fort Worth, TX
  • Man Varagon is seeking Operations Associate candidates in Fort Worth, TX. Role & Responsibilities Assist with capital ca...
  • 4/25/2024 12:00:00 AM

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Personal Injury Closing/Specialist and Settlement Coordinator
  • Frenkel & Frenkel
  • Dallas, TX
  • Job Description Job Description Your Responsibilities Will Include – Handle all incoming calls and follow-ups with clien...
  • 4/25/2024 12:00:00 AM

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Project Manager - Mission Critical - (Multiple Locations)
  • Burns & McDonnell
  • Dallas, TX
  • Description The Project Manager oversees the day-to-day operations from pre-construction through project completion and ...
  • 4/24/2024 12:00:00 AM

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Finance & Accounting Manager (CPA / Finance / Accountant / Agriculture / Dallas)
  • GateSource HR
  • Dallas, TX
  • Job Description GateSource HR Recruitment is partnering with a market leader in the agribusiness with operations in mult...
  • 4/24/2024 12:00:00 AM

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Cement Plant Production Supervisor (A Crew) | Midlothian, TX
  • Martin Marietta
  • Midlothian, TX
  • DescriptionPURPOSEUnder the direction of the Production Superintendent. The Process Supervisor is responsible for the ov...
  • 4/24/2024 12:00:00 AM

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Production Lead (Day)
  • Reddy Ice Holdings Inc.
  • Dallas, TX
  • Job RequisitionJR20227Worker Time TypeFull timeWorker Sub-TypeRegularShiftJob DescriptionWe Are Reddy IceBehind every pr...
  • 4/23/2024 12:00:00 AM

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Bartender
  • Romano's Macaroni Grill
  • Plano, TX
  • The Bartenders role is to provide Guest First service at all times, making the Guest the heart and passion of all they d...
  • 4/23/2024 12:00:00 AM

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Mortgage Processing Supervisor
  • The Cavco Family of Companies
  • Plano, TX
  • CountryPlace Mortgage is a nationwide personal property and mortgage lender. We are looking for a Residential Mortgage P...
  • 4/21/2024 12:00:00 AM

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Claims Processing Supervisor jobs
$66,696 to $81,826
Dallas, Texas area prices
were up 2.2% from a year ago

Claims Processing Supervisor in New Bedford, MA
Claims processing supervisor with a bachelors degree and three years related exp is needed for a full-time, temporary opportunity.
February 19, 2020