Claims Processing Supervisor jobs in Rochester, NY

Claims Processing Supervisor supervises the administration of health insurance claims, payment processing, billing research, and responding to inquiries. Ensures the accurate and timely disposition of claims and resolves matters according to coverage amounts and company procedures. Being a Claims Processing Supervisor provides guidance to staff on more complex or high-value claims. Reviews and resolves escalated issues. Additionally, Claims Processing Supervisor requires a high school diploma. Typically reports to a manager. The Claims Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Claims Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Claims Support Supervisor
  • Erie Insurance
  • Rochester, NY FULL_TIME
  • Division or Field Office:
    New York Branch Office


    Department of Position:
    Claims Department


    Work from:
    New York Claims Office

    Salary Range:
    $63,712.00 - $101,774.00 *
    salary range is for this level and may vary based on actual level of role hired for

    • This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

    At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

    Benefits That Go Beyond The Basics
    We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
    • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
    • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
    • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
    • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
    • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
    • Career development. Including a tuition reimbursement program for higher education and industry designations.
    Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

    Position Summary

    Supervise and coordinate support staff and oversee administrative functions.

    Duties and Responsibilities
    Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
    Coordinates daily activities, sets priorities, and provides guidance to ensure tasks are completed timely and efficiently consistent with established departmental policies and procedures. Advises claims manager of any scheduling issues, in order to ensure proper staffing.
    Validates the work of employees to ensure quality and quantity standards are met.
    Removes obstacles and roadblocks and improves overall effectiveness and efficiency for the support function.
    Works with the Director of Claims Support to analyze, recommend, implement and monitors workflow changes for optimum efficiency.
    Supports human resources department by completing various administrative activities, such as but not limited to, on boarding new hires, termination paperwork and scheduling interviews.
    Compiles and analyzes basic information, prepares and presents presentation materials.
    Maintain and coordinates use of equipment, office supplies, furniture, and maintenance items. Makes arrangements, for equipment and facility repairs or maintenance.
    Coordinates the implementation and maintenance of company-wide programs including but not limited to, health and wellness, community outreach, continuing education and charitable giving.
    The first 5 duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
    This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
    Competencies
    Collaborates (Leader)
    Self-development (Leader)
    Customer Focus (Leader)
    Instills Trust (Leader)
    Persuades (Leader)
    Decision Quality (Leader)
    Drives vision and purpose (Leader)
    Cultivates Innovation (Leader)
    Nimble Learning (Leader)
    Develops Talent (Leader)
    Plans and Aligns (Leader)
    Values Diversity (Leader)
    Ensures Accountability (Leader)
    Optimizes Work Processes (Leader)
    Qualifications
    High School Diploma or equivalent and six years’ experience in service in a professional setting, administrative, claims processing or insurance operations or office experience, or
    Associate’s degree and four years’ experience in a professional setting, administrative, claims processing or insurance operations or office experience, or
    Bachelor’s degree and two years’ experience customer service in a professional setting, administrative, claims processing or insurance operations or office experience, required.
    Proficiency with word processing, spreadsheet and presentation software required.
    In-depth knowledge of related ERIE systems, or industry systems, preferred.
    Experience in the insurance industry and pursuit and successful completion of insurance classes or a professional claims designation and program in Supervisory Management 18 and 19 preferred.
    Travel for business and training and occasional overnight travel required.
    Valid driver's license preferred.
    Physical Requirements
    Climbing/accessing heights; Rarely
    Driving; Occasional (<20%)
    Lifting/Moving 0-20 lbs; Occasional (<20%)
    Lifting/Moving 20-50 lbs; Occasional (<20%)
    Ability to move over 50 lbs using lifting aide equipment; Rarely
    Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
    Pushing/Pulling/moving objects, equipment with wheels; Rarely


    Nearest Major Market: Rochester

  • 15 Days Ago

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Department Supervisor - Freight Processing Lead - 1992
  • Big Lots
  • Geneva, NY FULL_TIME
  • DescriptionWhen you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits inc...
  • 1 Day Ago

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Jr Systems Analyst
  • Claims Recovery Financial Services
  • Albion, NY FULL_TIME
  • Job Title: Jr. Systems Analyst Department: Information Technology Reports To: President FLSA Status: Exempt Position Summary An individual in this role will serve as the bridge between operational nee...
  • 1 Month Ago

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Jr Systems Analyst
  • Claims Recovery Financial Services
  • Rochester, NY FULL_TIME
  • Job Title: Jr. Systems Analyst Department: Information Technology Reports To: President FLSA Status: Exempt Position Summary An individual in this role will serve as the bridge between operational nee...
  • 1 Month Ago

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Distribution Technician
  • Complete Payroll Processing
  • Perry, NY FULL_TIME
  • Essential FunctionsProcess, print and package payrolls.Make sure the processed payrolls are sent via UPS, LaserShip or USPS according to instructions.Package and send quarterly and year-end tax forms ...
  • 23 Days Ago

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Implementation Specialist
  • Complete Payroll Processing
  • Perry, NY FULL_TIME
  • Essential FunctionsAs Payroll Implementation Specialist, you will be responsible for:Organizing client information to assure accurate entry of Tax liabilities, employee demographics and year to date p...
  • 23 Days Ago

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0 Claims Processing Supervisor jobs found in Rochester, NY area

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Director, Research & Development (Displays)
  • OLED Technologies LLC
  • Rochester, NY
  • DIRECTOR, RESEARCH & DEVELOPMENT (OLED Microdisplays and Direct View Displays) Overview Technology moves fast. We are lo...
  • 4/26/2024 12:00:00 AM

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Supervisory Tax Specialist (TCO Group Manager), NTE 1 YR (12 MONTH ROSTER) (Amended)
  • Department Of The Treasury
  • Rochester, NY
  • Duties WHAT IS THE TAX EXEMPT/GOVERNMENT ENTITIES (TEGE) DIVISION? A description of the business units can be found at: ...
  • 4/26/2024 12:00:00 AM

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Process Supervisor
  • Arxada
  • Rochester, NY
  • Process Supervisor – Rochester, NY (onsite) Arxada is a global specialty chemicals business that’s committed to solving ...
  • 4/24/2024 12:00:00 AM

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Process Supervisor
  • Arxada
  • Rochester, NY
  • Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges...
  • 4/24/2024 12:00:00 AM

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Travel Sterile Processing Operations Manager
  • Healthcare Staffing Plus
  • Rochester, NY
  • Compensation : $42 - $42 Hourly Client Job Ref ID : 139224 Shift Description : Evening shifts - 40 hours M-F Travel Ster...
  • 4/24/2024 12:00:00 AM

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Operations Coordinator
  • Coating Technology-Rochester NY
  • Rochester, NY
  • Job Description Job Description We are growing rapidly and looking to fill a newly created position within our organizat...
  • 4/24/2024 12:00:00 AM

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Senior Project Manager ? Fiber Expansion
  • Greenlight Networks
  • Rochester, NY
  • Senior Project Manager - Fiber Expansion Position Scope and Overview Greenlight Networks is actively recruiting to add a...
  • 4/24/2024 12:00:00 AM

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Leader, Physical Health Prospective and Retrospective UM
  • MVP Health Care
  • Rochester, NY
  • Leader, Physical Health Prospective and Retrospective UM 220 Alexander St, Rochester, NY 14607, USA • 303 S Broadway # 2...
  • 4/10/2024 12:00:00 AM

Rochester is at 43°9′56″N 77°36′41″W / 43.16556°N 77.61139°W / 43.16556; -77.61139 (43.165496, −77.611504). The city is about 73 miles (120 km) east-northeast of Buffalo and about 87 miles (140 km) west of Syracuse and Albany, the state capital is 226 miles (360 km) to the east ; it sits on Lake Ontario's southern shore. The Genesee River bisects the city. Toronto, Canada is northwest 168 miles (270 km) and New York City is about 350 miles (560 km) to the southeast. According to the United States Census Bureau, the city has a total area of 37.1 square miles (96 km2), of which 35.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Claims Processing Supervisor jobs
$66,493 to $81,577
Rochester, New York area prices
were up 1.5% from a year ago

Claims Processing Supervisor in New Bedford, MA
Claims processing supervisor with a bachelors degree and three years related exp is needed for a full-time, temporary opportunity.
February 19, 2020