Claims Processing Supervisor jobs in San Diego, CA

Millennium Health, based in Rancho Bernardo, is a leading health solutions company that delivers timely, accurate, clinically actionable information to inform the right treatment decisions for each patient at the right time. The company shares a unified belief that everyone has the right to safe and effective medicine and aims to deliver on that idea by providing clinicians with effective tools and information to reach that goal.

We have an opening on our Lab Operations Team for a Supervisor, Lab Specimen Processing.

Schedule:

Tuesday - Saturday. Tuesday - Friday 6am start. Saturday 9am start.

The Lab Specimen Processor Supervisor is responsible for managing the Lab Specimen Processor staff and the pre-analytical functions of specimen opening, lab support, test entry, aliquoting, centrifugation, batching and racking to ensure that all operational procedures and processes are followed including regulatory compliance within the laboratory.

ESSENTIAL FUNCTIONS

The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position description is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

• Manage the day-to-day activities of the Lab Specimen Processors including time and attendance, work schedules, time off requests, performance evaluations and disciplinary actions.
• Plan, coordinate and supervise all functions within the laboratory including specimen opening, lab support, test entry, aliquoting, centrifugation, batching and racking.
• Provide leadership, guidance, coaching and mentoring for all staff through regularly scheduled one-on-ones.
• Initiate and conduct progressive disciplinary process when appropriate; involve HR as needed.
• Responsible for training, scheduling, budgeting, supply maintenance and coordination with department administration and additional laboratory staff.
• Ensure services being completed are of the best accuracy and are being carried out in an efficient manner within the standards and guidelines of current accreditations.
• Responsible for being aware of safety issues and work in a safe manner in the lab at all times.
• Understand the flow of the specimen through the lab and how each cell influences the flow of the specimen. Identify and implement process improvements.
• Monitor employees’ productivity and take appropriate action to minimize overtime.
• Knowledgeable of CAP regulatory requirements and other clinical laboratory audits and procedures.
• Ensure appropriate training and competencies are met.
• Ensure preventive maintenance on equipment and printers and promptly reports issues/problems.
• Ensure audit-readiness in the lab at all times and follows up on issues/concerns associated with visits from regulatory/accrediting agencies.
• Assist during internal and external laboratory inspections, to ensure compliance with applicable federal, state and local regulations and company standards.
• Ensure Laboratory Occurrence Management (LOM) forms are completed for anomalies; organize and implement corrective action procedures as necessary.
• Review accuracy of employee timecards and approve timecards daily.
• Interview prospective Laboratory Specimen Processor employees.
• Attend organizational meetings with team leads and provide feedback and updates to department.
• Review and approve SOPs for the department. Ensure that SOPs are current.
• Provide for the development and growth of Leads.
• Demonstrate understanding of HIPAA laws and ability to maintain confidentiality.

SECONDARY ACCOUNTABILITIES

Remains aware of evolving needs and opportunities, showing flexibility in doing whatever is appropriate to support the Company’s success. Pursues educational opportunities to maintain advanced and up-to-date knowledge in the field. Performs all other related duties as required and assigned and understands that the items in this description are not all-inclusive.