Claims Quality Audit Director jobs in Birmingham, AL

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

This role within the Internal Audit function will have in-depth knowledge and proven expertise within their job family. This position will develop and manage the audit plan for the assigned business units within the Financial and Accounting related functions, divisions, and segments of Protective Life Corporation. The Senior Director will manage multiple complex audits and projects concurrently. Additionally, the Senior Director will provide leadership to the Internal Audit professional staff. 

• For assigned job family, review, and manage complex work plans for large scale, unique or strategic projects which require exceptional project planning, monitoring, and review skills, inclusive of anticipating and minimizing potential constraints or problems and maximizing the effectiveness derived from multiple or sensitive client interactions. Proficiently executes this skill for concurrent projects.
• Leads projects by placing a proper emphasis around the time of deliverables, anticipating, and acting on resource/deadline challenges, and independently meeting personal deadlines in support of their team(s).
• By drawing upon overall audit experience, provide insightful recommendations to audit teams, which optimize the effectiveness and efficiency of outputs.
• Has a comprehensive understanding of Internal Audit standards, procedures, methodology and relevant insurance standards.

• Impacts audit and project results by setting priorities, allocating resources, and developing or reviewing execution plans based on Department procedures and methodology.
• Effectively provides mentoring to team members and supplies input to their development plan(s).

• Interpersonal Skills
• Meets with Senior management and external auditors/vendors to discuss audit/project results; successfully negotiates with and persuades this audience.
• Serves as a mentor and teacher in educating audit team members on effective client focus techniques.
• Presents on areas of expertise to the Internal Controls Committee and Audit Committee.
• Business Expertise
• Maintains and interprets internal and external business challenges and trends as well as organizational goals, strategies, changes, and metrics for assigned functions and businesses.
• Relating to projects outside of specifically assigned areas or business units, is effectively able to develop the necessary expertise and use and share this understanding with team members and audit clients.
• Supervises audit team(s) in properly conducting audits that evaluate the adequacy of application-level controls.

• Makes a variety of complex, tough decisions under tight deadlines and pressure, inclusive of unpopular decisions, when necessary, but considers pros and cons prior to acting.
• Leads others to solve complex problems.
• Ensures that decisions by assigned audit team(s) are sound in judgment and in the best interest of the Company, its clients, and Internal Audit.
• Anticipates key issues clients might face and suggests flexible and decisive actions to address them.

• Manages multiple, concurrent audit and project teams.
• Provides effective leadership to assigned audit teams in balancing the need for providing candid, independent, objective results reporting with the need to be fair and balanced.
• Participates in recruiting and hiring decisions that are sound in judgment and consistent with the needs and direction of the Internal Audit Department and the Company as a whole.
• Effective at performance management and growing skills around talent management.

• Bachelor’s Degree, preferably in Accounting or Finance.
• CPA (Certified Public Accountant), CIA (Certified Internal Auditor), or other relevant certification is required.
• Ten or more years of related experience in internal audit, public accounting and/or finance.

Protective’s targeted salary range for this position is $93,000 to $165,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

This position also offers additional incentive opportunities [through an annual incentive based on individual and Company performance] OR [through cash compensation as part of a sales incentive plan (SIP).

Employee Benefits:  

We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.  

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Diversity and Inclusion:

At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.

We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace unique skills and abilities. Our aim is to create an equitable and accountable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.