Claims Quality Audit Director jobs in Dothan, AL

RESPONSIBILITIES:

• Primary point of contact for the FAA and various foreign civil aviation authority personnel.

• Identify and resolve safety and regulatory compliance issues with customers, regulatory inspectors and auditors.

• Make application for revisions or amendments to the Operations Specifications, make application for foreign Repair Station Authorizations and submit renewal applications for existing authorizations.

• Monitor the internal audit and surveillance of required programs mandated by all regulatory agencies. Ensure provisions are implemented to correct any discrepancies reported.

• Maintain and update policies and procedures as it relates to tool calibration, technical data, shelf-life and scrap parts programs. Ensure calibration standards are traceable to the National Institute of Technical Standards or other governmental controlling agency standards if applicable.

• Monitor safety standards compliance, industry trends, and applicable regulations (Federal, State and local) and ensure appropriate actions are taken.

• Oversee technical library and ensure that repair station technical data is current and available while work is being performed.

• Update and maintain the all Repair Station required manuals.

• Manage Inspection Department and ensure proper staffing levels are maintained in order to support business needs.

• Oversee Training Department and ensure employee training records are maintained up to date and current.

• Maintain the master list and control of inspection stamps and maintain a current roster of authorized Supervisory and Inspection Personnel.

• Conduct or coordinate incident investigations.

• Actively drive and support the company safety program and initiatives.

• Strive for continuous process improvements and increasing efficiencies in execution and delivery with safety as a priority.

• Maintain close and frequent communication with the General Manager, notifying him/her of progress and any road-blocks or threats to the project’s critical path that could impact re-delivery.

• Deal with customers in a cordial, respectful and professional manner, and to see to it that all personnel behave accordingly.

• Ensure that the repair station NDT program, manuals and training are maintained to required standards for the NDT limitations as listed on the operations specifications.

  
  

  EDUCATION: High School Diploma/GED.  Undergraduate college degree or equivalent preferred.

  
  

  LICENSES / QUALIFICATIONS:  Holds a current FAA certificate with Airframe and Powerplant ratings.

  
  

  EXPERIENCE: Minimum of 15 years aviation maintenance experience required with leadership progression in operations or quality functions.  Experience on current airframes in work at the repair station is preferred.

  
  

  KNOWLEDGE& SKILLS:

  
  

  • Expert knowledge in FAR policies and procedures.

  • Working knowledge of maintenance planning/production control and repair services in a Part 145 environment.

  • Strong leadership skills.

  • Effective decision-making skills.

  • Strong negotiating skills.

  • Good knowledge of Microsoft Office Suite to include Word, Excel, PowerPoint and Quick Aviation.

  • Excellent written and oral communication skills in order to effectively interact with all levels of staff from different departments effectively.

  • Excellent organizational and problem-solving skills in order to prioritize workload according to business demands.

  • Is required to be proficient in oral and written English.

  WORKING CONDITIONS:

  • Requires frequent walking, standing and/or climbing. 

  • Expected to work through specially designed airframe, engine and undercarriage openings while standing on ladders or scaffolds; to use hoists and lifts; required precision instruments and other necessary tools.

  • Exposure to climate changes normally experienced in an aviation repair facility.

  • Travel may be required to perform off-site service on assigned detachments or other company requirements.

  • Position may require working on weekends, holidays and alternate shifts or schedules to include night shifts.