Claims Quality Audit Director jobs in Fairfield, CA

Overview

GILBANE has an opportunity for a Quality Assurance/Quality Control Director to support our Federal Business Unit.

The Quality Assurance/Quality Control Director coordinates and oversees implementation of the company QUality Assurance and Quality Control Programs and serves as the functional leader for QC personnel.  This job can be located anywhere there is a major Gilbane Building Company office in the continental United States.

Who are we?  

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! 

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Who are you? 

You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane’s core value of Caring and “People First” workplace culture. You seek to listen in order to understand and can convey information clearly. You’re a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You’re someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions.  

Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship.

What’s in it for you?   

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. 

Responsibilities

• Maintain and update, as needed, the documented company QC program to maintain compliance with industry and Federal government QC requirements
• Serve as point of contact with the Division for the Government entities on QA/QC practices, questions, topics and issues
• Serve as Functional leader of QC personnel in a matrix organization serving projects globally, assigning only qualified individuals to each project; including vetting proposed QCM personnel assignments to assure contract qualifications are met, and to issue appointment letters
• Manage and maintain a robust Quality Audit program for Federal projects; including working with projects when Non-Compliance reports are received to assure cogent and appropriate responses are crafted
• Provide streamlined project-specific QC plan templates for prime IDIQ contracts that comply with contract requirements
• Review and approve project-specific QC Plans; including establishing QC Program early start-up and close-out processes and monitoring metrics
• Interface with Business Unit and Operations Management on QC needs and program implementation
• Coordinate and work with Corporate QA personnel to achieve integrated programs to the extent possible
• Coordinate and Conduct training for project Quality Control Managers for the three phase Quality Process
• Create training material to incorporate Company’s operational procedures and software tools to the existing quality program.
• Travel to construction projects to perform assessments as required
• Infill as project Quality Control Manager as needed

Qualifications

EXPERIENCE:

• 4 Year degree
• Minimum 15 years of experience in industry, with at least ten (10) years of US Department of Defense (DoD) quality control management experience (as a contractor)
• American Society for Quality (ASQ) certification as Quality Auditor or Manager of Quality/Organizational Excellence
• USACE/NAVFAC Construction Quality Management for Contractors training certification preferred
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS & ABILITIES:

• Strong leadership and communication skills
• Proactive management approach

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.