Claims Quality Audit Director jobs in Troy, NY

Join our dedicated team and help support an agency that changes lives and improves our community!

We are excited to be seeking a Continuous Quality Improvement Director.

CEO is a Community Action Agency driven by our dedication to innovation, respect, and teamwork. We care deeply about helping to improve the lives of people across Rensselaer County, while striving toward a work life balance and a collaborative culture for our team members.

     Our Staff Enjoy:

• 12 plus paid holidays, a week off between Christmas and New Years, etc.
• A generous paid time off policy, starting with 5 front loaded vacation days, 8 front loaded sick days, tenure-based accrual, and the ability to roll over unused time annually.
• Mission driven work, and colleagues that also care about giving back to the community.
• Competitive Hourly Rate Offered ($33 per hour to $34.50 per hour)

• Senior Leadership Team member and will be responsible for a broad range of Administrative, Data Collection and Continuous Quality Improvement efforts.
• Responsible to work collaboratively with the Senior Leadership Team to manage Board of Director compliance with organizational standards including maintaining minutes and other required documentation.  
• Support the agency’s quality assurance and quality improvement strategies, including compliance with regulatory entities and best practices. 
• Routinely conduct customer satisfaction/feedback activities to support the maximum feasible participation of agency customers served.  
• Support risk mitigation efforts including the oversight of the Incident/Accident review committee.
• Manage and track a system for agency contracts, leases, MOUs and deliverables. 
• Will often write, review, and proofread documents, correspondence, and grant applications on behalf of the leadership team. 
• Support the development, monitoring, and improvement of data tracking efforts to assist with data informed decision making.

Qualifications 

• Requires a strong attention to detail, and excellent proofreading and editing skills.  
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills. 
• Strong critical thinking and solution-focused capabilities.
• BS/BA Degree and 3-5 years of experience in a position responsible for compliance, quality improvement, and establishing systems.  
• Strong commitment to working in an organization that is helping people and changing lives.

 Other Benefits Include
 

• Full Time-35 Hour Work Week Monday-Friday 
• Casual Dress Code
• Free Telemedicine
• Employee Assistance Program
• Healthcare, Dental, and Vision Insurance (Flexible Spending/Dependent Care Accounts)
• Cash payment of three thousand dollars for waiving health insurance (FT)
• Optional 403(b) Retirement Plan
• When eligible, Employer Sponsored Pension Plan starting at 5% of salary contribution
• CEO Qualifies Eligible Employees for the Federal School Loan Forgiveness Program
• CEO is part of the Quality Stars program and scholarship opportunities are available for staff to advance their education and deepen their qualifications as early childhood professionals. 

 Please note: Applicants for this position will be required to complete standard background clearances.

 Apply: https://www.ceoempowers.org/about/join-us/  Call: 518-272-6012, ext. 301 EOE/AA