Claims Quality Audit Director jobs in York, PA

Company Description

The Farmers Fire Insurance Company is a property & casualty insurance company located in York, Pennsylvania, proudly serving customers in our region since 1853.

Farmers Fire works in partnership with a network of independent agents across the state of Pennsylvania to meet the insurance needs of homeowners, renters, landlords and small businesses. We value providing excellent service to our agents and customers and strive to do this in a way that  maintains a personal feel in a world where customers often feel disconnected from their service provider. We continually work to improve our products, systems and ourselves to achieve excellence in our work and are seeking like-minded individuals to join our team.

As a small insurance carrier with just under 20 full-time employees, individuals are able to have significant input into our processes and help us achieve our goal of continual improvement and high-quality service. This small-company atmosphere creates an enjoyable work environment and we are pleased that many of our employees choose to remain with Farmers Fire for an extended period as a result.

Job Description

The Director of Claims will oversee all Property & Casualty claims for the company, with assistance from internal property claims adjuster, administrative staff, and also in connection with a network of independent adjusters and independent attorneys who work closely with the company.

The Director of Claims will be charged with ensuring customer claims are handled promptly and properly. They will address and resolve any disputes that arise in the claim process, review and approve claims, including large property losses and liability claims. They will actively participate in the handling, negotiation and resolution of liability claims. Make coverage determinations based on policy language, and set claim handling guidelines for the company and ensure they are properly adhered to.

Qualifications

• 5-10 Years Experience in Property & Casualty Insurance Claims
  • Specific experience in liability claims and larger property loss / general adjusting is desired.
• Academics: while a 4-year degree is not required, it is preferred. A degree specific to insurance is not a requirement.
• Skills:
  • Broad range of property & casualty claim knowledge
  • Enjoy working with people
  • Effective communicator
  • Skilled with computers and technology
  • Highly attentive to detail
  • Assertive, self-motivated and task-oriented
  • Highly responsible and trustworthy in independent settings

Additional Information

All your information will be kept confidential according to EEO guidelines.