Claims Quality Audit Manager jobs in Clarksville, TN

A.L.P. is an international leader in designing, manufacturing, and distributing components for lighting and other technical industries. With world-class capabilities in plastics molding, metal fabrication, and other high-tech processes, A.L.P. offers challenging, rewarding job opportunities in a variety of career specialties. We are global in reach, with locations throughout North America and Europe.

Compensation is competitive. Our benefit package includes: Health, Dental, and Vision Insurance, 401k, generous paid time off, and tuition reimbursement. Employees enjoy a team atmosphere, advancement opportunities, and a learning culture that includes ongoing in-house training. Our employees are empowered to provide superior service and product performance to every customer.

FUNCTION: Plans, coordinates and manages the quality assurance program designed to ensure quality production of products consistent with established standards by performing the following duties.

RESPONSIBILITIES:

• Formulate and maintain quality assurance objectives complementary to corporate policies and goals.
• Oversee Quality Management System and or ISO 9001 program to maintain compliance with corporate quality initiatives, including internal facilitation and direct interface with outside consultants/facilitators and registrars.
• Manage incoming sampling/inspection of supplied materials; assuring non-conforming materials are removed from facility.
• Qualify new Technicians and Inspectors in quality control and ISO procedures, methods, and standards, as well as product knowledge and company policy. Assure all training and qualifications are documented.
• Oversee facility Field Service Report process and work to provide timely completion.
• Monitor quality performance by gathering relevant data and producing statistical reports.
• Serve as facility contact for regulatory agencies in regard to quality matters.
• Review operations and confer with technical or administrative staff to resolve production or processing problems.
• Work with new product design, development, and sampling.
• Have direct contact with customers in regard to complaints, returns, and issues resulting from non-conforming products.
• Hire, train, evaluate, or discharge staff, and resolve personnel grievances.
• Develop or implement quality control systems, analyzing production, quality control, maintenance, and other operational reports to detect quality issues.
• Prepare and maintain production reports or personnel records.
• Coordinate or recommend procedures for facility, or equipment maintenance or modification, including the replacement of machines.

EDUCATION/EXPERIENCE REQUIRED:

• College degree in Quality Sciences, Quality Engineering, or equivalent
• Four years of managerial/supervisory experience in quality within a plastic injection molding manufacturing environment
• ISO 9001 implementation experience, lead auditing preferred
• Six Sigma, TQM knowledge a plus
• Proficiency in Microsoft Office
• Proficiency in statistical software (i.e. Mini-Tab) a plus
• Excellent written and verbal skills

Job Type: Full-time

Pay: $72,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Work Location: In person