Claims Quality Audit Manager manages the claims quality auditors and daily activities of quality claims audit function. Reviews and tracks claims quality audit reports and measures performance of auditors. Being a Claims Quality Audit Manager provides assistance in developing claims audit policies and procedures. May provide coaching in complex claims audit. Additionally, Claims Quality Audit Manager typically requires a bachelor's degree. Typically reports to a director or head of a department. The Claims Quality Audit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Claims Quality Audit Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Quality Manager - Exempt
Hanwha Aerospace USA has long been recognized as a leader in the development and supply of flight critical Aerospace/Defense components and assemblies. Operating out of four state-of-the-art facilities located in Connecticut, Hanwha Aerospace USA offers growth and career development opportunities to enrich your talents.
The Hanwha Aerospace USA Quality Manager will be responsible for all activities associated with the Quality function reporting directly to the VP Quality.
Location: Based out of Cheshire, CT, Precision Components
Reports to:
Salary Grade:
Essential Duties & Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform.
Ensure process and procedures defined in the Quality Management System (QMS) are understood, followed and updated as necessary to maintain Quality System Approvals
Lead / support internal and external audit activities (System, NADCAP, Customer, etc) as required to meet requirements and maintain approvals
Be cognizant of Export Control requirements and controls, taking necessary steps to ensure export compliance at all times
Drive robust RCCA process with real time daily stand up Quality reviews, Elephant chart non-conformance tracking and SPC data collection / actions
Support monthly MCAT (Material Corrective Action Team) process with on-time reporting of Quality KPI’s - driving YOY improvements in quality performance
Represent the organization as the Quality Interface to Customer Quality
Manage all aspects of the Quality Planning / NPI process in line with the Quality NPI tracker to ensure on-time and completeness of Quality NPI requirements
Contract Review (Customer PO, requirements, drawings specifications
Ballooned drawings & associated documents
Gaging reviews & special gaging requirements / purchase
Gage R&R Studies
KpC's understood, SPC Plan developed
Create IMS & FAI Template
Develop CMM Program using ballooned docs
Validate / correlate CMM Program to IMS
Secure special process approvals & NDT
Coordinate customer submittals & approvals (Ex: ESA, VSE, DVI, PPAP)
Manage Quality Inspection processes (Incoming, Material Certs/LCS, In-process bench and CMM inspections, final and first article inspections)
Coordination and submittal of first articles and their presentation to the customer.
Manage CMM programming process, process controls and correlation requirements
Manage gage calibration process and process controls
Quality electronic data scanning and retention
Support MRB Quality Clinic process, MRB actions / reductions and successful response to complaints
Manage DQR responsibilities / activities per customer requirements.
Staff, develop, train, motivate, discipline and review direct reports. Responsible for all documentation related to direct reports. Utilizes team approach & involvement effectively.
Develop, utilize and update employee skill matrix to define necessary skills to adequately and safely perform the requirements of the job, to develop gaps and associated training development plans and to ensure department is adequately staffed to meet business needs
Monitor department and employee performance – implement actions to achieve targeted performance objectives
Performs other related duties or responsibilities as requested or required, whether or not specifically mentioned in this job description.
Must be a “US Person” as defined by US Government and able to work without restriction with ITAR related data.
Must be able to read, write, understand, and speak English at a functional level.
Various other duties as assigned by Supervisor.
Participate in training as required
5-10% Domestic Travel required
Must be able to read, write, understand, and speak English at a functional level
Physical Demands:
Must be able to lift, push, or pull at least 35 lbs.
Regularly required to sit, stand, reach, bend, and move about our facility
Requirements:
Bachelor Degree with 5 years of relevant Aerospace, Aero-Engine or complimentary experience
Computer literacy with proficiency in Microsoft Word, Excel, Power Point and Access.
Working knowledge of inspection techniques, quality engineering practices.
Understanding of data collection and statistical process control (SPC) techniques.
Good communication skills, capability of communicating effectively with engineers, shop personnel, management staff, suppliers and customers.
AAP Statement
Hanwha Aerospace USA is an Equal Opportunity Employer. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation, and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
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