Claims Quality Audit Manager manages the claims quality auditors and daily activities of quality claims audit function. Reviews and tracks claims quality audit reports and measures performance of auditors. Being a Claims Quality Audit Manager provides assistance in developing claims audit policies and procedures. May provide coaching in complex claims audit. Additionally, Claims Quality Audit Manager typically requires a bachelor's degree. Typically reports to a director or head of a department. The Claims Quality Audit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Claims Quality Audit Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
JOB SUMMARY: Under the direction of the Controller, and with the assistance of the Revenue Audit Supervisor, manages Revenue Audit and Soft Count. Directly supervises the Revenue Audit Supervisor and Soft Count Supervisor. In absence of the Controller, may take on certain duties of the Controller as assigned. Ensures the operations of Revenue Audit and Soft Count are in compliance with Tribal Ordinances, State Compact, TICS, SICS, NIGC, and policies and procedures.
SPECIFIC DUTIES PERFORMED:This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.
Revised 03/22
SUPERVISION EXCERCISED: Revenue Audit Supervisor and Soft Count Supervisor.
LICENSE REQUIRED: Must obtain and hold a Class III gaming license while employed and complete an annual background check with TGA.
MINIMUM EDUCATION REQUIRED FOR POSITION: HS Diploma or GED required. B.A. or B.S. or equivalent in finance or accounting preferred, or equivalent combination of education and work experience.
PHYSICAL REQUIREMENTS: Manual and finger dexterity for operation of personal computer and routine paperwork. Ability to sit for extended length of time. Able to lift up to 50 lbs.
SPECIFIC SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED FOR POSITION: Minimum 5 years management or supervisory experience in finance or accounting. Previous Revenue Audit management or supervisory experience in a Casino environment highly desirable. Demonstrated positive management and supervisory skills and experience. Proven skills in developing a productive team environment. Excellent Excel spreadsheet skills. Ten key by touch.
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