Claims Quality Audit Supervisor jobs in Atlantic City, NJ

TKo Hospitality is looking for someone reliable, diligent, and customer oriented to join our Hyatt Place Dewey Beach Team. We hope to find a team player who is wants to learn and grow alongside our team.

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Essential Job Functions

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into M3 network.
• Check guests/in out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training preferred
• Computer knowledge/Excel and arithmetic skills required.
• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.

• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training preferred
• Computer knowledge/Excel and arithmetic skills required.
• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.