Claims Quality Audit Supervisor supervises and coordinates daily activities of claims quality auditors. Provides assistance in developing claims audit policies and procedures. Being a Claims Quality Audit Supervisor solves day-to-day problems and monitors the results of daily staff activities, reports critical issues and problems to the management. Typically requires a bachelor's degree. Additionally, Claims Quality Audit Supervisor typically reports to a manager. The Claims Quality Audit Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Claims Quality Audit Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description:
One of the basic responsibilities of a store supervisor is to open or close the store. Opening requires him/her to arrive early, disable the alarm and then get the cash registers and remainder of the store ready for the day’s business. To close the store, he must ensure the customers have all left, balance the registers, clean the store, set the alarm, lock up . The store supervisor will usually delegate many responsibilities to staff, but must still know the entire process from beginning to end , will hold employees accountable to policy and procedure . When customers are less than satisfied, the store supervisor will act as a front-line customer service agent to try and smooth things over. He/she will authorize returns and refunds, deal with general customer complaints and help customers enjoy their experience in the store. Keep communication with Assistant store manager or store team lead about any issues that occur.
Responsibilities:
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0 Claims Quality Audit Supervisor jobs found in Bismarck, ND area