Claims Quality Audit Supervisor jobs in Chattanooga, TN

Position/Title: Quality Supervisor Date: February 22, 2024

Department: Quality Assurance

Reports To: Regional Quality Manager

Position Summary: Responsible for quality in assigned facility.

Responsibilities/Duties:

· Supervision and functional management of employees.

· Responsible for resource planning in assigned areas.

· Serve as Management Representative for ISO 9001 - QMS.

· Responsible for maintaining quality systems compliant with the industry and Steel Warehouse Quality System.

· Responsible for maintaining the document control system.

· Ensure that quality standards are complied with and managed.

· Support communications with external customers to ensure satisfaction.

· Responsible for establishing measurement and inspection methods appropriate to the customer’s specifications.

· Responsible for management of external and internal claims/complaints including corrective actions.

· Responsible for preparing and maintaining COQ for internal and external rejects.

· Responsible for APQP and PPAP submissions.

· Responsible for calibration activities including supervision of Laboratory Technicians.

· Responsible for capability studies and statistical support.

· Responsible for providing training in quality related functions and equipment.

· Perform all other duties as assigned or needed.

Competencies:

• Ability to deal with customers and others by telephone or in person.
• Must have 3 years of manufacturing quality experience.
• Quality tools: APQP, PPAP, Root Cause Analysis (8D), 5-Why, Fish Bone Diagrams, FMEA, Control Plans and statistical analysis.
• Knowledge of operations efficiency and division equipment a plus.
• Proficiency in Microsoft Office applications with an aptitude for systems technologies.
• Must have exceptional organizational skills and multi-tasking skills as well as proven teamwork skills and the ability to work independently.
• Ability to use measurement equipment of various types to analyze and interpret results.
• Ability to organize and provide training and support.

Physical Requirements:

Must be able to lift and move objects up to 50 pounds consistently. Must be able to stand, stoop, bend and sit for extended periods of time.

Salary compensates with knowledge and experience.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person