Claims Quality Audit Supervisor jobs in Greensboro, NC

The opportunity

Responsible to lead quality process for Eden Distribution Center, assuring quality management system, characteristics, objectives and initiatives are executed aligned to global quality strategy and business objectives.

The role

• Meet the Gildan quality system (GQS) requirements.
  • Understanding by quality system: Documentation, work method, and internal and external customer expectations related to a process, product or service.
• Execute and make sure the dispositions of Environment, Health and Safety are being complied.
• Develop continuous training guidelines for Eden DC Quality Team to define clear specification to process and product needs.
• Generate and monitor quality reports for Eden DC to review performance indicators and highlights of priorities.
• Define and execute action plans to align process and characteristics to meet defined targets and standards.
• Contribute to Eden DC Management’s overall strategic operational plans in order to support with a quality plan to meet monthly and yearly results.
• Contribute to the development quality procedures, guidelines and other documents to communicate quality specifications, strategy and objectives such as quality specifications for DC auditing purposes.
• Assist with reporting customer complaints into Global Customer complaint site/management.
• Communicate to Global Quality team continuously to escalate any high priority based on any quality complaint returned to Eden DC.
• Keep up to date any Product specifications, reports of plant performance, customer contacts and information, corporate processes and procedures, employee information.
• Provide direct supervision and support to the QA Team.
• Coordinate and assure replacement of goods conforming to quality and product specification to avoid a second complaint on any returned inventory.
• Incoming audit to goods at Eden DC as defined or required to follow up on any quality characteristics to assure inventory consistency.
• Provide feedback, quality alerts, and reporting to manufacturing, sales, marketing, and management for customer product issues and inquires.
• Oversee and communicate with QA Manage and Eden DC Management on the daily operations of this department including contract rework and/or storage, embellishment programs, and “odds” inventory.
• Maintain log with daily follow-up features.
• Provide Payroll task to include approving employee payroll, vacation and communicating with QA manager and HR on all attendance matters.
• Special projects as assigned by Quality Assurance Manager and/or Global Quality team.
• Perform other duties as assigned to meet business needs

What you bring to the role

Knowledge & Expertise

3 Years experience, preferably experience managing personnel in multiple locations
Additional Quality education is a plus

Attributes

• Apparel industry experience (Activewear and hosiery ideally)
• Quality Assurance experience
• Supervisory skills
• Knowledge of Ms Office packs (Word, Excel, PowerPoint, SharePoint)

What's in it for you?

• Join one of the world’s most sustainably managed companies, dual-listed (NYSE and TSX) and with a market capitalization of over USD $5 billion
• Connect with leaders to help take your career to new heights.
• Join a collaborative work culture centered around values of empowerment, entrepreneurial spirit, and responsibility.
• Benefit from mentorship and development opportunities.

We thank all applicants for their interest, however only those selected for interviews will be contacted.

Come as you are:

Join a company that recognizes the importance of diversity, equity, and inclusion to create a successful and collaborative work environment. As a an equal-opportunity employer, we value and embrace all the characteristics that make you uniquely you and seek to provide everyone with an equal chance to succeed. Because equity and inclusion matter at Gildan.

Additional Information

We thank you for your interest in a career at Gildan. Please note that only candidates selected for an interview will be contacted.