Claims Quality Audit Supervisor jobs in Richmond, VA

Claims Quality Audit Supervisor supervises and coordinates daily activities of claims quality auditors. Provides assistance in developing claims audit policies and procedures. Being a Claims Quality Audit Supervisor solves day-to-day problems and monitors the results of daily staff activities, reports critical issues and problems to the management. Typically requires a bachelor's degree. Additionally, Claims Quality Audit Supervisor typically reports to a manager. The Claims Quality Audit Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Claims Quality Audit Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Claims Supervisor
  • Erie Insurance
  • Richmond, VA FULL_TIME
  • Division or Field Office:
    Richmond Branch Office


    Department of Position:
    Claims Department


    Work from:
    Remote

    Salary Range:
    $85,247.00 - $136,175.00 *
    salary range is for this level and may vary based on actual level of role hired for

    • This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

    At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

    Benefits That Go Beyond The Basics
    We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
    • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
    • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
    • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
    • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
    • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
    • Career development. Including a tuition reimbursement program for higher education and industry designations.
    Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

    Position Summary
    Supervises, trains, and monitors the activities of assigned claims adjusters and other claims personnel. Assists the Claims Manager or VP, Field Claims in the overseeing and handling of claims.

    • This position will manage a team of Property Specialist
    • This is a remote, work from home position in VA
    • The ideal candidate will live near the Richmond territory and/or surrounding areas
    Duties and Responsibilities
    Manages overall operations of designated area of authority. Interviews, hires, trains, and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
    Reviews claims on a regular basis in accordance with company policy. When appropriate, set up files of adjusters, checking for coverage, adequate reserves and acts as a resource for answering claims questions. Provides additional services as required. Takes action as necessary.
    Reviews claim correspondence and provides counsel on further action.
    Resolves coverage or unusual questions within designated authority. Conducts related research as necessary.
    Maintains and applies a working knowledge of adjuster’s files. Maintains knowledge of statutory laws.
    Makes recommendations to and participates with Claims Manager in developing and evaluating claims procedures.
    Handles claim complaints and inquiries.
    Assists Claim Manager and may act on his/her behalf as necessary.
    Where applicable receives and directs processing of legal papers served upon ERIE involving claims action. Also directs activities of outside legal counsel as required.
    Duties and Responsibilities (cont'd if applicable)
    Where applicable, assists in preparation for trial procedures where applicable. Attends pre-trial functions and trials as necessary.
    Where applicable, directs salvage disposal, reviews reports, payments and buyers. Negotiates with salvage action and salvage yards on behalf of the company.
    The first five duties listed are functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
    This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job -related instruction and to perform any other duties as required by their supervisor or as becomes evident.
    Competencies
    Collaborates (Leader)
    Cultivates Innovation (Leader)
    Customer Focus (Leader)
    Decision Quality (Leader)
    Develops Talent (Leader)
    Drives vision and purpose (Leader)
    Ensures Accountability (Leader)
    Instills Trust (Leader)
    Nimble Learning (Leader)
    Persuades (Leader)
    Plans and Aligns (Leader)
    Values Diversity (Leader)
    Self-development (Leader)
    Optimizes Work Processes (Leader)
    Qualifications
    High school diploma or GED required.
    Bachelor's degree preferred.
    Six years of discipline specific claims adjusting experience, or equivalent estimating experience in a Claims leadership role required. In depth knowledge of estimating software preferred. Completion of Associate in Claims (AIC) designation preferred. Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants. Valid driver's license where required. Where applicable, the position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
    Physical Requirements
    Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
    Climbing/accessing heights; Rarely
    Ability to move over 50 lbs using lifting aide equipment; Rarely
    Lifting/Moving 0-20 lbs; Rarely
    Lifting/Moving 20-50 lbs; Rarely
    Pushing/Pulling/moving objects, equipment with wheels; Rarely
    Driving; Occasional (<20%)


    Nearest Major Market: Richmond

  • 1 Day Ago

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Claims Supervisor
  • Atlantic Casualty Insurance Company
  • Allen, VA FULL_TIME
  • Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.M. Best rating of A . ACIC has been c...
  • 2 Days Ago

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Property Claims Supervisor
  • Virginia Farm Bureau
  • Goochland, VA FULL_TIME
  • POSITION SUMMARY: The Property Claims Supervisor is responsible for supervising all claims activity and personnel within the Property team, ensuring efficient settlements in accordance with company pr...
  • 20 Days Ago

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Supervisor, Critical Environment
  • LE043 Quality Technology Services, LLC
  • Richmond, VA OTHER
  • Learn what makes QTS a unique place to grow your career! The Critical Environment Supervisor is responsible for the supervision, tactical execution, installation, repair, and maintenance of electrical...
  • 1 Month Ago

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Methodologist
  • Joint Legislative Audit and Review Commission
  • Richmond, VA FULL_TIME
  • Job roleAs the Chief Methodologist at the Virginia General Assembly’s research and oversight agency, JLARC, you will consult and advise research teams on technical aspects of research, ensuring rigor,...
  • 1 Month Ago

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Quality Control Supervisor
  • Workforce Enterprises WFE, Inc.
  • Ruther Glen, VA FULL_TIME
  • Workforce is currently hiring for a Quality Control Supervisor Essential Duties and Responsibilities: Assigns duties to employees and schedules break periods, work hours, and vacations. · Schedules an...
  • 1 Month Ago

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0 Claims Quality Audit Supervisor jobs found in Richmond, VA area

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Assembler-HVAC-Field Service
  • Select Source International
  • Richmond, VA
  • Job DescriptionJob Description Locations: Richmond, Virginia Manassas, VA Fredericksburg, VA Harrisonburg, VA Charlottes...
  • 4/26/2024 12:00:00 AM

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QA Analyst
  • JobRialto
  • Richmond, VA
  • We are looking for a skilled QA Tester with a strong focus on front-end testing and a solid understanding of back-end sy...
  • 4/26/2024 12:00:00 AM

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Assembler, Gasketing - Entry Level 2nd shift
  • Alfa Laval
  • Richmond, VA
  • At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate succ...
  • 4/26/2024 12:00:00 AM

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Production Planner
  • AMF Bakery
  • Richmond, VA
  • Job Summary: Supply machine shop and assembly with work orders and other required documentation. Essential Duties/Respon...
  • 4/25/2024 12:00:00 AM

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Energy Modeler
  • Moseley Architects
  • Richmond, VA
  • We are currently seeking a full-time Energy Modeler to be integral members of our Energy, Asset Management + Sustainabil...
  • 4/25/2024 12:00:00 AM

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Quality Assurance Operations Manager
  • Germer International - Pharmaceutical Recruiting
  • Richmond, VA
  • Our client, a smaller but growing biotech company, is looking for a Manager of Aseptic Quality Operations to join a newl...
  • 4/24/2024 12:00:00 AM

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Quality Specialist II - Veeva LIMS Administrator (418)
  • Civica Rx
  • Petersburg, VA
  • About Civica Civica is a 501(c)(4) social welfare organization established in 2018 by health systems and philanthropies ...
  • 4/24/2024 12:00:00 AM

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Residential Aide
  • Serenity Counseling Services of Vir
  • Richmond, VA
  • Job Description Job Description Residential Aide Responsibilities and Duties Will have direct contact with residents on ...
  • 4/23/2024 12:00:00 AM

Richmond (/ˈrɪtʃmənd/) is the capital of the Commonwealth of Virginia in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. Richmond was incorporated in 1742 and has been an independent city since 1871. As of the 2010 census, the city's population was 204,214; in 2016, the population was estimated to be 223,170, making Richmond the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James R...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Claims Quality Audit Supervisor jobs
$70,474 to $88,306
Richmond, Virginia area prices
were up 1.2% from a year ago

Claims Quality Audit Supervisor in Provo, UT
Based on our compensation data, the estimated salary potential for Claims Quality Audit Supervisor will increase 16 % over 5 years.
January 29, 2020