Claims Quality Audit Supervisor supervises and coordinates daily activities of claims quality auditors. Provides assistance in developing claims audit policies and procedures. Being a Claims Quality Audit Supervisor solves day-to-day problems and monitors the results of daily staff activities, reports critical issues and problems to the management. Typically requires a bachelor's degree. Additionally, Claims Quality Audit Supervisor typically reports to a manager. The Claims Quality Audit Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Claims Quality Audit Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
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Ø Prepare HRIS and PM timesheets.
Ø Achieve monthly and annual charge hour goals.
Ø Prepares reports and communicates findings and recommendations to management.
Ø Conduct intermediate technical research to resolve engagement discrepancies and technical issues on new and existing clients.
Ø Responsible for planning and preliminary review of engagements and fieldwork scheduling as well as supervise audit staff in the field.
Ø Prepare compliance audits under GAGAS for Single Audit/Yellow Book.
Ø Present financials to a Board of Directors or management.
Ø Lead client services meetings and develop new business through networking and marketing initiatives.
Ø Participate in staff evaluations, weekly scheduling management meetings and mentoring program.
Ø Develop firm processes and procedures and set professional conduct and leadership example to seniors and staff.
Ø Facilitate in house training and meetings and provide one on one feedback to staff.
Ø Plan and partake in firm recruiting events as well as participate in intern selection, training and feedback process.
Ø Assist in billing process by analyzing WIP and providing invoice totals.
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