Claims Quality Audit Supervisor supervises and coordinates daily activities of claims quality auditors. Provides assistance in developing claims audit policies and procedures. Being a Claims Quality Audit Supervisor solves day-to-day problems and monitors the results of daily staff activities, reports critical issues and problems to the management. Typically requires a bachelor's degree. Additionally, Claims Quality Audit Supervisor typically reports to a manager. The Claims Quality Audit Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Claims Quality Audit Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Description
Description :
About Team Quality Services For over 25 years, Team Quality Services has established itself as a leader in quality-related services across North America.
Our target customers are manufacturers and suppliers to various industries, with the core of our current business based in the automotive sector.
We pride ourselves on being there to solve problems in the field, so our customers can stay home.
Successful candidates will exhibit and routinely demonstrate TQS Core Values Team First, Humble Confidence, Integrity, Self-Driven, and a Can-Do Attitude
Compensation : $18 / hour with 2nd shift premium of $1.00 / hour 3rd shift premium of $1.50 / hour
Benefits : Full benefits (Medical, Dental and Vision Insurance, Paid Time Off, 401k w / match, and more!)
About this Position : A Level 1 Supervisor is a newly hired supervisor. During this training period, all Level 1 Supervisors are expected to learn all TQS Inspection Processes and Procedures to ensure the correct execution in the field.
After this training period, the Level 1 Supervisor will take the assessment to become a Level 2 Supervisor and is expected to fully understand the job requirements and will be able to run a job autonomously.
This position is responsible for the direct coordination and supervision of a project with the assistance and guidance of the Inspection Services department.
The individual will be available and on-call always during their shift and on-call schedules. This individual must respond within 30 minutes and report to work within one hour after receiving the call for work.
Set shifts will be required with a holdover up to four hours
Essential Duties & Responsibilities :
Supervisory Duties :
Managing Inspection Associates established on his / her team
Team Quality Services is an Equal Opportunity Employer . All candidates will be evaluated based on their qualifications for the job in question.
We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran / military status or any other basis prohibited by local, state, or federal law.
088 EEOC KnowYourRights -ScreenRdr.pdf
Requirements :
Required Education and Experience :
Competencies :
Required Certificates, Licenses, or Registrations :
Valid driver's license
Physical Demands and Working Conditions :
Employment for this position is contingent on the candidate obtaining and maintaining all customer and service location requirements, which may be subject to change at any time.
Required Knowledge, Skills, abilities :
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