Claims Quality Auditor audits claims for coding accuracy, benefit payment, contract interpretation, and compliance with policies and procedures. Selects claims through random processes and/or other criteria. Being a Claims Quality Auditor makes recommendations to improve quality, workflow processes, policies and procedures. Typically requires an associate degree. Additionally, Claims Quality Auditor typically reports to a supervisor or a manager. The Claims Quality Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Claims Quality Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.
Due to growth, we are adding Director, Claims Quality Assurance & Testing to our Customer Operations department.
We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
The Director, Claims Quality Assurance & Testing is responsible for the overall testing strategy and execution spanning all new PBM client implementations and existing PBM client configuration changes. The role has direct ownership and accountability for testing and testing teams spanning all aspects of pharmacy benefit client deliverables. This includes pre-adjudication inputs such as hierarchy, eligibility, plan benefits, formulary, utilization management, networks, historical claims and historical MPA data, as applicable. In addition, it includes post-adjudication elements Such as claims extracts, EOBs, member portal views, API integrations and Prescription Drug Events. Success in this role will require collaboration across the enterprise to ensure accurate and timely information and data flow to meet client requirements.
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