Claims Quality Auditor jobs in Sarasota, FL

Duties & Responsibilities:
1. Claims Processing:
o Assist in processing and documenting claims related to Ajax Paving’s operations.
o Collaborate with Ajax managers & supervisors to gather necessary information and documentation.
o Maintain accurate records of claims, including correspondence, reports, and updates internal and
with our insurance partners.
o Ensure timely follow-up on outstanding claims.

2. Communication and Coordination:
o Communicate with internal stakeholders, including project managers, site supervisors, and legal
teams.
o Coordinate with external parties such as insurance providers, contractors, and regulatory
agencies.
o Handle inquiries related to claims status and provide updates as needed.

3. Data Management:
o Input claims data and updates into systems accurately.
o Generate reports and summaries for management review.
o Organize and maintain electronic and physical claim files.
o Accurately preparing and transmitting all first reports of injury and for all lines of business.

4. Administrative Support:
o Assist with administrative tasks, including filing, organizing documents, and various projects
and inquiries.
o Fielding incoming calls and send out appropriate claim forms.
o Responding to internal and external inquiries regarding claim status.
o Requesting claim and other payments to be issued by Ajax.
o Support the claims team during audits and investigations.
o Maintain various department manuals and documents.

5. Coaching and Feedback
o Review in vehicle camera footage to develop and administer internal coaching
o Administer internal driver scorecard program