Claims Supervisor jobs in Norfolk, VA

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. 

Job Responsibilities:

• Ensuring the delivery of timely and efficient service through the daily supervision of several examiners
• Providing technical guidance to staff on claim investigation, reserving evaluation and resolution of claims
• Reviewing individual adjuster work product and performance
• Providing individual adjuster coaching and career development direction
• Delivering timely performance management feedback and reviews to claims staff
• Effectively control the use, work product and expenses of outside vendors
• Develop and maintain strong business relationships with internal and external customers
• Actively participate in committees and task force projects

Qualifications

Knowledge, Skills and Abilities:

• High level of expertise in all aspects of claims adjusting
• Extensive knowledge of contracts, investigation techniques, legal requirements, and regulations
• Ability to work effectively with a wide variety of people
• An aptitude for evaluating, analyzing, and interpreting information
• Excellent verbal and written communication skills
• An ability to work well in teams
• Innovative thinker with ability to multi-task
• Strong leadership skills and abilities

Education and Experience:

• Bachelor’s degree or equivalent experience
• Minimum 5 years of insurance claims experience
• 3-5 years of leadership experience

 If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

EEO Statement

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion,and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin,ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.  Chubb prohibits all unlawful discrimination, harassment and retaliationagainst any individual who reports discrimination or harassment.