Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
Coordinates daily activities, sets priorities, and provides guidance to ensure tasks are completed timely and efficiently consistent with established departmental policies and procedures. Advises claims manager of any scheduling issues, in order to ensure proper staffing.
Validates the work of employees to ensure quality and quantity standards are met.
Removes obstacles and roadblocks and improves overall effectiveness and efficiency for the support function.
Works with the Director of Claims Support to analyze, recommend, implement and monitors workflow changes for optimum efficiency.
Supports human resources department by completing various administrative activities, such as but not limited to, on boarding new hires, termination paperwork and scheduling interviews.
Compiles and analyzes basic information, prepares and presents presentation materials.
Maintain and coordinates use of equipment, office supplies, furniture, and maintenance items. Makes arrangements, for equipment and facility repairs or maintenance.
Coordinates the implementation and maintenance of company-wide programs including but not limited to, health and wellness, community outreach, continuing education and charitable giving.
The first 5 duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.