Claims Supervisor jobs in Rochester, NY

E
Claims Support Supervisor
  • Erie Insurance
  • Rochester, NY FULL_TIME
  • Division or Field Office:
    New York Branch Office


    Department of Position:
    Claims Department


    Work from:
    New York Claims Office

    Salary Range:
    $63,712.00 - $101,774.00 *
    salary range is for this level and may vary based on actual level of role hired for

    • This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

    At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

    Benefits That Go Beyond The Basics
    We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
    • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
    • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
    • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
    • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
    • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
    • Career development. Including a tuition reimbursement program for higher education and industry designations.
    Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

    Position Summary

    Supervise and coordinate support staff and oversee administrative functions.

    Duties and Responsibilities
    Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
    Coordinates daily activities, sets priorities, and provides guidance to ensure tasks are completed timely and efficiently consistent with established departmental policies and procedures. Advises claims manager of any scheduling issues, in order to ensure proper staffing.
    Validates the work of employees to ensure quality and quantity standards are met.
    Removes obstacles and roadblocks and improves overall effectiveness and efficiency for the support function.
    Works with the Director of Claims Support to analyze, recommend, implement and monitors workflow changes for optimum efficiency.
    Supports human resources department by completing various administrative activities, such as but not limited to, on boarding new hires, termination paperwork and scheduling interviews.
    Compiles and analyzes basic information, prepares and presents presentation materials.
    Maintain and coordinates use of equipment, office supplies, furniture, and maintenance items. Makes arrangements, for equipment and facility repairs or maintenance.
    Coordinates the implementation and maintenance of company-wide programs including but not limited to, health and wellness, community outreach, continuing education and charitable giving.
    The first 5 duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
    This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
    Competencies
    Collaborates (Leader)
    Self-development (Leader)
    Customer Focus (Leader)
    Instills Trust (Leader)
    Persuades (Leader)
    Decision Quality (Leader)
    Drives vision and purpose (Leader)
    Cultivates Innovation (Leader)
    Nimble Learning (Leader)
    Develops Talent (Leader)
    Plans and Aligns (Leader)
    Values Diversity (Leader)
    Ensures Accountability (Leader)
    Optimizes Work Processes (Leader)
    Qualifications
    High School Diploma or equivalent and six years’ experience in service in a professional setting, administrative, claims processing or insurance operations or office experience, or
    Associate’s degree and four years’ experience in a professional setting, administrative, claims processing or insurance operations or office experience, or
    Bachelor’s degree and two years’ experience customer service in a professional setting, administrative, claims processing or insurance operations or office experience, required.
    Proficiency with word processing, spreadsheet and presentation software required.
    In-depth knowledge of related ERIE systems, or industry systems, preferred.
    Experience in the insurance industry and pursuit and successful completion of insurance classes or a professional claims designation and program in Supervisory Management 18 and 19 preferred.
    Travel for business and training and occasional overnight travel required.
    Valid driver's license preferred.
    Physical Requirements
    Climbing/accessing heights; Rarely
    Driving; Occasional (<20%)
    Lifting/Moving 0-20 lbs; Occasional (<20%)
    Lifting/Moving 20-50 lbs; Occasional (<20%)
    Ability to move over 50 lbs using lifting aide equipment; Rarely
    Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
    Pushing/Pulling/moving objects, equipment with wheels; Rarely


    Nearest Major Market: Rochester

  • 7 Days Ago

C
Jr Systems Analyst
  • Claims Recovery Financial Services
  • Albion, NY FULL_TIME
  • Job Title: Jr. Systems Analyst Department: Information Technology Reports To: President FLSA Status: Exempt Position Summary An individual in this role will serve as the bridge between operational nee...
  • 24 Days Ago

C
Jr Systems Analyst
  • Claims Recovery Financial Services
  • Rochester, NY FULL_TIME
  • Job Title: Jr. Systems Analyst Department: Information Technology Reports To: President FLSA Status: Exempt Position Summary An individual in this role will serve as the bridge between operational nee...
  • 25 Days Ago

B
Claims Representative
  • BENE-CARE
  • Webster, NY FULL_TIME
  • Claims Representative Account Services Department: Claims Department FLSA Status: Non-Exempt Employment Status: Full-Time; Monday-Friday 8:30-5:00 Salary: $50,000 - $55,000 Essential Duties and Respon...
  • 14 Days Ago

S
Claims Assistant
  • Standard Security Life Insurance Company of New York
  • Farmington, NY OTHER
  • Job Responsibilities and Requirements The Claims Assistant II is an administrative support position within the Standard Security claims department. Duties and Responsibilities: Accurately file claiman...
  • 15 Days Ago

P
Claims Adjuster Trainee
  • Progressive Insurance
  • Rochester, NY FULL_TIME
  • Join Forbes’ 2023 Best Employer for Diversity! As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll ...
  • 15 Days Ago

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0 Claims Supervisor jobs found in Rochester, NY area

H
Pharmacy Technician - Prescription Data Entry-Part Time Evenings
  • Health Direct
  • Rochester, NY
  • Overview: For over 50 years, the HealthDirect team has been dedicated to the unique pharmacy needs of individuals residi...
  • 4/18/2024 12:00:00 AM

K
Pharmacy Technician - Prescription Data Entry-Part Time Evenings
  • KPH Healthcare Services
  • Rochester, NY
  • Overview: For over 50 years, the HealthDirect team has been dedicated to the unique pharmacy needs of individuals residi...
  • 4/18/2024 12:00:00 AM

K
Pharmacy Tech - Prescription Order Entry/Customer Service (Available 8am-9pm M-F with a Weekend Rotation)
  • KPH Healthcare Services, Inc.
  • Rochester, NY
  • **Overview** For over 50 years, the HealthDirect team has been dedicated to the unique pharmacy needs of individuals res...
  • 4/18/2024 12:00:00 AM

U
Medical Services Support Specialist I (Shared Services) - 007665
  • Univera Healthcare, Inc.
  • Rochester, NY
  • ** Medical Services Support Specialist I (Shared Services) - 007665** **Job Category****:** Non Manager **Requisition Nu...
  • 4/18/2024 12:00:00 AM

A
Sr District Manager
  • ABM
  • Rochester, NY
  • **Job Details** **Sr District Manager - (63347)** This details all the information about the job posting. ABM (NYSE: ABM...
  • 4/16/2024 12:00:00 AM

A
IPA/NAVIGATOR FOR THE NY STATE OF HEALTH MARKETPLACE
  • Anthony Jordan Health Corp
  • Rochester, NY
  • IPA/NAVIGATOR FOR THE NY STATE OF HEALTH MARKETPLACE ROCHESTER, NY (http://maps.google.com/maps?q=82+Holland+St+ROCHESTE...
  • 4/15/2024 12:00:00 AM

R
Senior Patient Account Representative - Home Care
  • Rochester Regional Health
  • Rochester, NY
  • **Senior Patient Account Representative - Home Care** **Job ID** REQ_127998 **FACILITY** Rochester Regional Health Home ...
  • 4/14/2024 12:00:00 AM

P
Customer Service Agent
  • PrimeFlight Aviation Services, Inc.
  • Rochester, NY
  • ** Customer Service Agent** **Job Category****:** Airport Operations **Requisition Number****:** CUSTO02075 Showing 1 lo...
  • 4/14/2024 12:00:00 AM

Rochester is at 43°9′56″N 77°36′41″W / 43.16556°N 77.61139°W / 43.16556; -77.61139 (43.165496, −77.611504). The city is about 73 miles (120 km) east-northeast of Buffalo and about 87 miles (140 km) west of Syracuse and Albany, the state capital is 226 miles (360 km) to the east ; it sits on Lake Ontario's southern shore. The Genesee River bisects the city. Toronto, Canada is northwest 168 miles (270 km) and New York City is about 350 miles (560 km) to the southeast. According to the United States Census Bureau, the city has a total area of 37.1 square miles (96 km2), of which 35.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Claims Supervisor jobs
$89,146 to $116,141
Rochester, New York area prices
were up 1.5% from a year ago

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Respond to escalated or complex provider inquiries regarding Provider Disputes.
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