Clerical Supervisor coordinates all clerical functions for various departments to improve efficiency and effectiveness of assigned operations. Oversees numerous office functions, including but not limited to clerical work, word processing, data maintenance, report filing, and telecommunications response. Being a Clerical Supervisor ensures compliance with established corporate standards. May require a bachelor's degree. Additionally, Clerical Supervisor typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Education: Must have high school education or equivalent. Prefer 3 or more years supervisory experience.
Training, Experience and Job Knowledge: The Clinical/Clerical Supervisor must have excellent verbal and written communication skills; excellent typing skills; basic medical terminology and public relations skills; evidence of good judgment; flexibility to work overtime as needed and disaster work as required by workload and/or unforeseen circumstances. Should be familiar or experienced with computers, fax machines, and photocopiers. Must be self motivated and possess computer skills. Must be able to effectively supervise and train associates and delegate responsibilities.
DESCRIPTION:
The clinical/clerical supervisor is responsible for planning, coordinating and supervising staff. Making sure each area is covered sufficiently for the days patient load. Must be able to cooperate and communicate with office personnel, nursing staff and clinical medical staff. Be able to handle the duties of the day when necessary. Ability to train new employees on the system and train the staff on how to handle new requirements.
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