Client/Server Operations Manager jobs in Akron, OH

Job Summary:

The Operations Manager will help plan and oversee the daily operations of Portage Turf to ensure goals and objectives are achieved.

Supervisory Responsibilities:

· Assists in hiring and training new employees.

· Conducts performance evaluations that are timely and constructive.

· Handles discipline of employees as needed and in accordance with company policy.

Duties/Responsibilities:

· Helps plan and organize daily activities, production, and operations.

· Measures productivity by analyzing performance data, financial data, and activity reports.

· Coordinates with team to ensure successful production operations.

· Helps order materials and track inventory.

· Helps determine labor needs to meet production goals.

· Assists with budget preparation for operation.

· Coordinates with marketing and sales departments to determine pricing, timing, and number of sales promotions.

· Assists with, or prepares and updates, organization’s operations manual and policies.

· Operate turf equipment.

· Provides outstanding customer service.

· Communicates professionally with customers and coworkers.

· Help hold regularly scheduled meetings with Technicians including safety and current conditions.

· Assist with routing efficiently with customers’ needs in mind.

· Conduct performance appraisals.

· Guide technicians and customer service representatives on best practices.

· Assist with training and ensure the delivery of the best quality.

· Performs other related duties as required.

Required Skills/Abilities:

· Excellent managerial and supervisory skills.

· Extensive knowledge of the turf industry.

· Ability to interpret data as needed to set and track production goals.

· Excellent organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Proficient in Microsoft Office Suite and Customer Facing Program such as RealGreen.

· Must have and maintain a valid driver’s license.

Education and Experience:

· Minimum of a high school diploma, or equivalent.

· Five years of experience in lawn care operations.

· Two plus years of management experience.

· Applicator’s license with the Ohio Department of Agriculture.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Prolonged standing and working in different weather conditions.

· Must be able to lift 50 pounds at a time.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Ravenna, OH 44266: Relocate before starting work (Required)

Work Location: In person