Client/Server Operations Manager plans, manages and provides work direction to mainframe and client/server operations. Establishes guidelines to monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Manager develops operational policies and procedures, and determines most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Manager typically reports to top management. The Client/Server Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client/Server Operations Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
The Take 5 Family is hiring customer service maniacs!
People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.
Take 5 Oil Change is looking for Shop Manager candidates who are interested in starting their automotive career! Shop Managers ensure that all customer vehicles are serviced properly, company procedures and policies are followed, and every customer is treated with the utmost courtesy at all times. Provide exceptional customer service and technical aptitude relating to changing oil and performing minor vehicle maintenance for our customers in a fast-paced retail environment.
This description is not intended to be an all-inclusive list but rather a general description of the position. In every position, employees are expected to perform the duties and responsibilities assigned to them by their supervisors, regardless of whether such duties and responsibilities are described below. This job description is subject to change at any time, depending on each location's needs.
Requirements:
Good to Know Before You Start!
· Be prepared for early hours and working approximately 55 hours per week
· Shop Managers are the first line of defense for customer service
· Must be adaptive to change
· Basic computer skills are needed
· Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
· You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
· You may need to work in hot/cold weather conditions
· Always be alert and aware of your surroundings
· Must be able to lift up to fifty (50) pounds
What does a Shop Manager (SM) do?
· Recruiting, Interviewing, Onboarding
· Responsible for motivating the team, holding the team accountable, and making personnel decisions
· Check in with customers before they leave the shop to make sure they had a great experience
· Ensure crew actively provides excellent customer experience
· Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
· Place product orders
· Understand the shop’s financials to drive results and beat budget
· Conduct quarterly employee evaluations
· Submit payroll
· Create crew schedule
· Support technicians with their duties
Compensation:
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
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Work Location: In person
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