Client/Server Operations Supervisor jobs in Anderson, IN

Are you looking for an exciting opportunity to join a company with room for growth and future opportunities? Submit your resume today to be considered for this exciting position!

Delivering truly memorable experiences is a complex and ever-evolving operation. To keep things running smoothly, we’re looking for an Operations Manager who knows how to bring the best out of people, maintain exceptional standards and maximise financial returns.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

· Working closely with your General Manager – while also occasionally acting up in their absence

· Directing everyday activity and assignments to enable your team to deliver exceptional guest experiences

· Establishing and implementing service recovery guidelines in order to ensure complete guest satisfaction.

· Responding to guest complaints or concerns in a prompt and professional manner

· Helping your General Manager to develop, implement and monitor financial and operating plans to safeguard guest satisfaction and promote profitability

What we need from you

· Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration

· Three years of guest service/hotel experience with at least two years in a supervisory capacity, or an equivalent combination of education and experience

· Previous extended stay experience or experience in a hotel of similar size and complexity preferred

· Must speak fluent English

· Other languages preferred

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.

Job Type: Full-time

Pay: $17.50 - $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Application Question(s):

• Are you willing to undergo a background check for this position?

Work Location: In person