Client/Server Operations Supervisor jobs in Lexington, KY

Client/Server Operations Supervisor supervises and provides work direction to mainframe and client server operations. Monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Supervisor work involves making decisions on personnel actions such as hiring, terminations, and promotions, developing operational policies and procedures, and determining most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Supervisor typically reports to a manager or head of a unit/department. The Client/Server Operations Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Client/Server Operations Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Operations Supervisor
  • Corpay
  • Lexington, KY FULL_TIME
  • What We Need Corpay is currently looking to hire an Operations Supervisor within our Lodging division. This position falls under our CLC line of business and is in Lexington, KY. In this role, you will lead and manage the daily activities of a Reservation team. You will report directly to the Operations Manager and regularly collaborate with other teams and departments. How We Work As an Operations Supervisor, you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in Lexington, KY Company-issued equipment Formal, hands-on training Schedule will be either Friday-Tuesday or Thursday-Monday from 2 pm- 11 pm Role Responsibilities The responsibilities of the role will include: Coordinating work activity of the production representatives, ensuring superior customer service Conducting regular meetings, coaching, and feedback sessions with direct reports; regularly monitoring performance and tracking key individual metrics Monitoring all interactions that affect client relationships: Answering calls, intake, and processes requests, making reservations, following up on client messages relating to the production reps, consulting activities, and basic negotiation Resolving all client and hotel calls regarding extensions, early departures, or changes to a reservation Conducting appropriate client communications as needed Ensuring clients’ issues related to production reps are addressed and resolved in a timely and effective manner. Promoting accuracy and quality in service via spot-checking requests and reservations about client guidelines Conducting quality call monitoring as needed Ensuring due times are met. Assisting in producing and analyzing relevant statistics, including identifying trends and insights Ensuring staff achieves targeted metrics via coaching, developing, and disciplining. Collaborating with Learning & Development to ensure all staff are appropriately trained. Participating in and/or coordinating projects, workgroups, and events within the team and across CLC Assisting with an overflow of work as needed Monitoring workflow daily   Qualifications & Skills High School Diploma or GED 3-5 years of related supervisory experience Demonstrated ability to teach others, work in a team environment, and deliver superior service. Demonstrated ability to develop, report, interpret, and act on key metrics. Proven problem-solving skills, identifying root causes and solutions through a high level of critical thinking. Ability to thrive and excel in a fast-paced environment with changing priorities. Demonstrates a positive “can-do” attitude, self-motivated and committed to high workplace standards. Proven effective and professional oral and written communication skills with various levels of audience. Excellent interpersonal skills Working knowledge of Microsoft Word, Excel, Outlook, and the internet Must be extremely detail-oriented and organized. Prior experience as a subject matter expert for policies and procedures highly desired Takes initiative, demonstrates personal responsibility and ownership, and exemplifies what it means to provide the highest level of customer service.   Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire. Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company wide. Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes     #LI-DNP #LI-ONSITE #LI-GP2
  • 5 Days Ago

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Operations Supervisor
  • Dayton Freight
  • Lexington, KY FULL_TIME
  • Overview Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensiv...
  • 1 Month Ago

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(LEX) Full Time Cross-Utilized Customer Service Agent (INTERNAL ONLY)
  • OPERATIONS - Operations
  • Lexington, KY FULL_TIME
  • Key responsibilities Greeting passengers and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calcula...
  • 24 Days Ago

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Call Center Operations Supervisor
  • Corpay
  • Lexington, KY FULL_TIME
  • What We Need Corpay is currently looking to hire an Operations Supervisor within our Lodging division. This position falls under our CLC line of business and is in Lexington, KY. In this role, you wil...
  • 5 Days Ago

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Mechanical Maint & Operations Supervisor
  • Commonwealth of Kentucky
  • Lexington, KY FULL_TIME
  • Advertisement Closes 5/21/2023 (8:00 PM EDT) 23-03900 Mechanical Maint & Operations Supervisor Pay Grade 12 Salary $33,558.72 Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY |...
  • 1 Month Ago

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Retail Services Operations Manager - Express Care
  • Valvoline Global Operations
  • Lexington, KY FULL_TIME
  • Overview Why Valvoline Global Operations? Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around t...
  • 13 Days Ago

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0 Client/Server Operations Supervisor jobs found in Lexington, KY area

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Supervisor, Customer Advocacy
  • American Water
  • Lexington, KY
  • *Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you ...
  • 4/19/2024 12:00:00 AM

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Organizational Change Management - Manager (Gov't & Public Sector Advisory)
  • Cherry Bekaert
  • Lexington, KY
  • **Description** Ranked among the largest accounting and consulting firms in the country, **Cherry Bekaert** delivers inn...
  • 4/19/2024 12:00:00 AM

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Coordinator--Warehouse
  • Save the Children
  • Berea, KY
  • ** Coordinator--Warehouse** **Job Category****:** Coordinator **Requisition Number****:** COORD03960 Showing 1 location ...
  • 4/18/2024 12:00:00 AM

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Keyholder>
  • Torrid
  • Lexington, KY
  • Torrid - Fayette Mall [Store Supervisor] As a Keyholder at Torrid, you'll: Provide support and assistance to the store m...
  • 4/18/2024 12:00:00 AM

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Production Manager
  • Aegis Worldwide
  • Lexington, KY
  • Job Description Job Description Production Manager Direct Hire Lexington Metropolitan Area Open to Industry (Fast-Paced ...
  • 4/17/2024 12:00:00 AM

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Environmental Testing Technician
  • Petro Towery Inc.
  • Richmond, KY
  • LOOKING FOR CERTIFIED ESTABROOK LINE, TANK AND LEAK DETECTOR TECHNICIANS! * CATHODIC PROETECTION CERTIFICATION A PLUS! O...
  • 4/16/2024 12:00:00 AM

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Production Manager - $110k - Direct Hire
  • Aegis Worldwide
  • Nicholasville, KY
  • Job Description Job Description Aegis has partnered with a manufacturing facility in the Lexington Area that is looking ...
  • 4/16/2024 12:00:00 AM

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Pilot Facility Manager-Food Processing
  • Ssgnetwork
  • Lexington, KY
  • Location Lexington, KY No Remote Our client is a rapidly growing company that is changing the face of Agricultural Biote...
  • 4/15/2024 12:00:00 AM

Lexington, consolidated with Fayette County and often denoted as Lexington-Fayette, is the second-largest city in Kentucky and the 60th-largest city in the United States. By land area, Lexington is the 28th largest city in the United States. Known as the "Horse Capital of the World," it is the heart of the state's Bluegrass region. It has a nonpartisan mayor-council form of government, with 12 council districts and three members elected at large, with the highest vote-getter designated vice mayor. In the 2017 U.S. Census Estimate, the city's population was 321,959, anchoring a metropolitan are...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client/Server Operations Supervisor jobs
$87,030 to $114,487
Lexington, Kentucky area prices
were up 1.2% from a year ago