Client/Server Operations Supervisor supervises and provides work direction to mainframe and client server operations. Monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Supervisor work involves making decisions on personnel actions such as hiring, terminations, and promotions, developing operational policies and procedures, and determining most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Supervisor typically reports to a manager or head of a unit/department. The Client/Server Operations Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Client/Server Operations Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
PURPOSE OF POSITION: Under the direction of the Director - Natural Gas Supply & Delivery or designee, directs operation and maintenance of the natural gas SCADA system and the propane air peak shaving plant and assists in the operation of the natural gas system.
ESSENTIAL JOB FUNCTIONS:
1.Responsible for maintenance of natural gas SCADA system and propane peak shaving plant. Supervises technicians and contractors performing maintenance on SCADA system and peak shaving plant. Complies with current and future cybersecurity regulations and policies.
2.Responsible for operation of peak shaving plant. Supervises peak shaving plant operators.
3.Administers contracts, purchase orders, and invoicing related to areas of responsibility.
4.Responsible for daily and monthly verification of natural gas SCADA measurement reports for city gates, C&I customers, and power plants. Makes corrections and overrides automated billing for large customers.
5.Responsible for hourly & daily natural gas load forecasting to supply daily load requirements used for purchasing natural gas.
6.Available 24/7 to respond to emergency after-hours situations related to the natural gas SCADA system and peak shaving plant.
7.Troubleshoots natural gas SCADA system for maintenance and repair activities. Coordinates repair work with other supervisors and other departments as required.
8.Assists with troubleshooting equipment related to the natural gas system, natural gas regulators and metering.
9.Develops operating procedures, operating manuals, compliance procedures and technician training manuals and procedures relating to the natural gas SCADA system and peak shaving plant.
10.Specifies and orders hardware, software, materials, supplies, and related equipment.
11.Supervises general clerical records, personnel time reporting, and allocates available personnel to daily assignments. May approve the use of overtime.
12.Provides budgetary input to the Natural Gas Supply & Delivery department related to the natural gas SCADA system and the peak shaving plant.
13.Performs other related l duties as assigned by management.
QUALIFICATIONS:
Education and Experience:
Licensing/Certification:
Must have a valid driver’s license (minimum Class F).
Knowledge, Skills and Abilities:
Physical Requirements:
Climbing, pushing, pulling, stooping, and lifting up to 25 pounds occasionally. Work within the rated capacity of the Utility’s aerial lifts, ladders, fall restraint devices, and/or other related equipment.
Working Conditions:
Works inside and outdoors in all types of weather as required. Position is on duty 24/7 unless on vacation or sick. Must be on call and work overtime as required.
Miscellaneous Requirements:
TESTING:
Testing may be required.
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