Client/Server Operations Supervisor jobs in Springfield, OH

Who we are
We are looking for an Operations Supervisor to join the growing
Lynx EMS Team in the Dayton/Springfield, OH market. This position
will provide leadership and management to field operations staff,
insure company policies and procedures are followed, and oversee
the operations department of the company to insure production
efficiency, quality, service, and cost-effective management of
resources.
We are dedicated to providing exceptional care to all of our patients, and
that starts with a solid foundation of caring and hardworking staff.
Position Responsibilities:

• Supervises the day to day field activities of operations, including

overseeing timely response, appropriate patient care, and proper
transportation of patients.

• Provides accountability for delivery and usage of supplies. Ensures all

field employees have what they need to perform their job functions.

• Provides individual guidance and direction to field crews on

appropriate operational matters, procedures, and practices.

• Coordinates replacements of absent crew members of out-of-service

ambulances as appropriate to ensure proper unit hour utilization.

• Investigates service inquiries, incident reports, accidents, and injuries.
• Establishes and maintains liaison between field personnel and

administrative and support departments regarding trip reports, work
schedules, education and training, pay, etc.

• Evaluates crew members patient care reports ensuring compliancy is

met in regards to SOP, Patient Care Protocols, and Company CQI
agendas

• Maintains daily logbook of all events and information occurring during

assigned shift and reports to Director of Operations.

• Performs all of the above functions in accordance with established

financial and operational plans and goals pertaining to cost
effectiveness and efficient management.

• All other tasks as required to keep day to day operations running,

Requirements:

• Management experience
• A minimum of three years of experience as a field EMT or Paramedic
• Valid OH EMT or Paramedic  license
• Valid State driver’s license

​Job Type: Full-time

Pay: Up to $50,000
Perks at Work

• Medical Packages with Rx – 3 Choices
• Flexible Spending Accounts (FSA)
• Dependent Day Care Spending Accounts
• Health Spending Accounts (HSA) with a company match
• Dental Care Program – 2 choices
• Vision Plan
• Life Insurance Options
• Accidental Insurances
• Paid Time Off Paid Holidays
• Employee Assistance Programs
• 401k with a Company Match

Education Leadership Development

• Up to $15,000 in Tuition Reimbursements
• Student Loan Forgiveness Programs

Recognition Rewards

• On the spot recognition Prizes
• Team Member of the Quarter
• Team Member of the Year

Schedule:

• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)
• EMT or Paramedic License

Shift availability:

• Day Shift

Work Location: One location