Client Services Director - Home Care jobs in Fort Wayne, IN
Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Client Services Director - Home Care jobs
- Community Home Health Care
-
Fort Wayne, IN
FULL_TIME
-
Community Home Health Care is looking for a client care coordinator supervisor. As Coordinator Supervisor, you will be significantly involved in the coordination department's day-to-day activities, as well as responsible for coordinating and supervising a team of coordinators.
Requirements:
- Ability to problem-solve and multitask
- Ability to perform various computer functions for information concerning a patient and aid in scheduling and coordination, assisting with communication between departments and overall office operations
- Proficient in customer service and satisfaction
- Oversee and manage a team of customer service coordinators
- Provide training and coaching to team members to enhance their customer service skills
- Monitor and evaluate customer service performance metrics
- Collaborate with other departments to ensure seamless customer experiences
- Implement strategies to enhance customer satisfaction and loyalty
Skills:
- Strong analytical skills to analyze customer data and identify trends
- Excellent customer service skills to provide exceptional support to customers
- Leadership abilities to motivate and inspire a team of customer service representatives
- Negotiation skills to resolve conflicts and reach mutually beneficial solutions
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
This is an exciting opportunity for an experienced Customer Service Supervisor to lead a team in delivering outstanding support to our client and employees. We offer competitive compensation, benefits, and opportunities for career growth. If you have a passion for providing excellent customer service and the skills mentioned above, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
- 1 Month Ago
- Laurel Health Care Company
-
Butler, IN
FULL_TIME
- Are you a leader who is passionate about maintaining a clean, safe and homelike environment for guests? The Laurels of Dekalb is offering an opportunity to use your skills and experience to help make ...
- 10 Days Ago
- Paragon Home Healthcare
-
Fort Wayne, IN
FULL_TIME
- The Director of Clinical Services is a Registered Nurse (RN) who has graduated from an accredited school of nursing and is currently licensed to practice in the state(s) where currently practicing; a ...
- 19 Days Ago
- Betz Nursing Home
-
Auburn, IN
FULL_TIME
- Memory Care Support Specialist Bring your heart to work! Caring people make the difference at American Senior Communities! Compassion, Accountability, Relationships and Excellence are the core values ...
- 11 Days Ago
- Compassionate Health Services
-
Columbia, IN
OTHER,PART_TIME,FULL_TIME
- Some common duties that Aides perform include: 1. Assistance with personal care bathing, dressing and grooming 2. Provide homemaking services changed bed linen, laundry clean bathroom, bedroom and kit...
- 24 Days Ago
- Compassionate Health Services
-
Huntington, IN
PART_TIME
- Some common duties that Aides perform include:1. Assistance with personal care bathing, dressing and grooming2. Provide homemaking services changed bed linen, laundry clean bathroom, bedroom and kitch...
- 28 Days Ago
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0 Client Services Director - Home Care jobs found in Fort Wayne, IN area
About Fort Wayne, Indiana
were up 1.3% from a year ago