Client Services Director - Home Care jobs in Oklahoma City, OK

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Client Care Coordinator
  • Senior Care At Home
  • Edmond, OK FULL_TIME
  • Care Coordinator – Non Medical Home Care

    Senior Care At Home is seeking a full-time Care Coordinator to be responsible for overseeing and coordinating care services with clients and care staff and ensuring high quality service. The Care Coordinator must possess a strong customer service orientation, have knowledge of medical conditions and terminology, and be proficient with computer systems and technology.

    Responsibilities:

    · Along with RN staff, participate in care consultations with prospective clients, gaining an understanding of their needs, address questions and concerns, and build good relationships with clients and family members.

    · Coordinate care services: work with staffing team to match/select caregivers, determine schedule with client and caregiver, review care plan with caregiver, and introduce and orient caregivers in client’s home.

    · Prepare start of care materials and create electronic and paper employee files.

    · Ensure that caregivers are adequately oriented and supervised to deliver client care as outlined in each care plan.

    · Discuss financial aspects of Senior Care At Home service with prospective clients, current clients, and stakeholders (family, financial advisors).

    · Provide ongoing care management to ensure high quality service delivery and client and caregiver satisfaction. Includes ongoing communication and follow-up activity with clients and employees and managing scheduling changes and updates.

    · Oversee the evolution of clients’ needs; update care plans as appropriate, communicate about care plan changes to clients and caregivers, and make home visits as needed for observation, supervision, and customer service purposes.

    · Work with RN staff as needed to address changes in conditions, medical concerns, and reassessment needs.

    · Document all client service activity and communications in company software system.

    · Communicate and reinforce company policies and procedures with caregivers.

    · Provide after-hours/on-call support for clients and caregivers. (Some, not all, evenings and weekends)

    · Identify caregiver training needs and work with staffing team to make training available to caregivers.

    · May represent Senior Care At Home at local industry and community events.

    · Maintain positive work environment and employee relationships.

    · Participate in employee performance reviews.

    · Maintain in office work schedule during agency’s office hours and occasional after hours. Occasional weekend work will be required.

    · Represent Senior Care At Home with professionalism, courtesy, and strong customer service focus.

    · Report to and regularly convene with owners regarding performance metrics.

    · Participate in answering phones and greeting guests in the office.

    · Participate in company/team meetings by phone and in person.

    · Support a positive work culture and strong team environment.

    · Perform administrative/clerical responsibilities relevant to care coordinator job responsibilities.

    Job Requirements:

    · Healthcare experience required. Experience in patient care coordination preferred; senior (geriatric) care preferred. LPN strongly considered.

    · Knowledge of medical conditions and terminology, particularly for older adults

    · Available for work on weekends and evenings

    · Proficient (and teachable) with using software and mobile technology and data entry and correspondence.

    · Ability to interface effectively and professionally with client stakeholders including family, healthcare providers, attorneys, etc.

    · Ability to function in a small team environment as well as autonomously

    · Excellent written and verbal communication skills

    · Travel in OKC metro area required. Mileage reimbursement is provided for job-related travel.

    · Must be comfortable working in homes with pets

    · Ability to read, write, speak and understand English

    · Possess a valid driver's license and have use of an insured automobile

    · Clean criminal background

    · Minimum of 2 professional references

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Health insurance
    • Opportunities for advancement
    • Paid time off
    • Professional development assistance
    • Profit sharing
    • Retirement plan

    Schedule:

    • Monday to Friday
    • On call

    Work setting:

    • In-person
    • Office

    Education:

    • High school or equivalent (Required)

    Work Location: In person

  • 9 Days Ago

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Director of Clinical Services (Home Health)
  • ACCENTRA HOME HEALTHCARE
  • Chickasha, OK FULL_TIME
  • Accentra Is an Oklahoma Owned Company!We pride ourselves on achieving the best possible outcomes for our patients and providing quality of care – whether that involves home health for managing chronic...
  • 16 Days Ago

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Social Services Director - Long Term Care
  • Edmond Health Care Center
  • Edmond, OK FULL_TIME
  • Voyage Long Term Care delivers the highest quality of care for every resident through our most valuable asset: you! We are looking for a compassionate individual with experience & interest in serving ...
  • 21 Days Ago

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Social Services Director
  • St Ann's Home
  • Oklahoma, OK FULL_TIME
  • Refer a friend program: If you refer a friend you each get a 500.00 bonus divided paid out in half on 30days and half on 90days. If you refer someone you will get 0.25 cents added to your hourly pay. ...
  • 10 Days Ago

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Home Health Palliative Care Medical Director
  • Principle Choice Home Healthcare
  • Oklahoma, OK FULL_TIME
  • PRINCIPLE CHOICE HOME HEALTHCAREPalliative Care Medical DirectorWho We Are:Principle Choice Home Health partners with patients and families to provide comprehensive care in a compassionate atmosphere....
  • 13 Days Ago

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Home Health RN Case Manager Full-Time
  • Loving Care In-Home Health Services
  • Shawnee, OK FULL_TIME
  • Loving Care In-Home Health Services is a family-owned home health, hospice and private duty services provider since 1997. Our health care services are available to people in 16 counties within the cen...
  • 2 Months Ago

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0 Client Services Director - Home Care jobs found in Oklahoma City, OK area

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Patient Access Representative - ED (Full Time)
  • Healthcare Partners Investments, LLC
  • Oklahoma City, OK
  • Description $500 Sign on Bonus for Full Time Patient Access Rep! The Patient Access Representative is responsible for th...
  • 3/28/2024 12:00:00 AM

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Attendant Outside Services
  • ClubCorp
  • Edmond, OK
  • Attendant Outside Services in Edmond, OK at Oak Tree Country Club **Location:** **Job Description** **Outside Services A...
  • 3/28/2024 12:00:00 AM

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Human Resources Coordinator
  • Science Museum Oklahoma Inc
  • Oklahoma City, OK
  • Job Type Full-time Description The Human Resources Coordinator supports the Human Resources Director in performing a var...
  • 3/26/2024 12:00:00 AM

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Customer Resolution Specialist
  • FIRST FIDELITY BANK
  • Oklahoma City, OK
  • Job Details Job Location OK OKC 39th Expressway - Oklahoma City, OK Position Type Full Time Travel Percentage None Job S...
  • 3/25/2024 12:00:00 AM

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Aviation Client Service Leader and Civil Senior Project Manager
  • KSA Engineers, INC
  • Norman, OK
  • KSA is searching for a Client Service Leader and Civil Senior Project Manager with expertise in Aviation Engineering. As...
  • 3/25/2024 12:00:00 AM

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ACCOUNT EXECUTIVE - OKC
  • STANDLEYS SYSTEMS LLC
  • Oklahoma City, OK
  • Job Details Job Location OK Oklahoma City Bricktown - Oklahoma City, OK Position Type Full Time Education Level Not Spec...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative NW OKC
  • CNG Holdings, Inc.
  • Oklahoma City, OK
  • Job Description: General Function / Summary: As a financial services leader, we strive to make a difference in our custo...
  • 3/24/2024 12:00:00 AM

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Sr. Director Growth, Cloud Professional Services (REMOTE)
  • Acxiom LLC
  • Oklahoma City, OK
  • Acxiom is currently seeking sales professionals to join our expanding cloud services organization. In this role, you wil...
  • 3/24/2024 12:00:00 AM

Oklahoma City lies along one of the primary corridors into Texas and Mexico, and is a three-hour drive from the Dallas-Fort Worth metroplex. The city is in the Frontier Country region in the center of the state, making it an ideal location for state government. According to the United States Census Bureau, the city has a total area of 620.34 square miles (1,606.7 km2), of which 601.11 square miles (1,556.9 km2) is land and 19.23 square miles (49.8 km2) is water. Oklahoma City lies in the Sandstone Hills region of Oklahoma, known for hills of 250 to 400 feet (120 m) and two species of oak: blac...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$66,144 to $81,490
Oklahoma City, Oklahoma area prices
were up 1.2% from a year ago

Client Services Director - Home Care in Fremont, NE
Attend reoccurring administrative meetings.
August 22, 2019
Review, create and keep updated the medication administration and specialized services records for clients receiving those services.
October 10, 2019
Initiate and manage medication administration and/or nursing delegated specialized services to clients.
November 02, 2019