Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
POSITION SUMMARY:
Provides management support and coordinates unit operations with 24-hour accountability. Oversees and manages department staff ensuring the delivery of quality, cost effective patient care with the Health Care System. Establishes unit goals and objectives which support the Hospital’s goals, values and mission. Participates in continuous quality improvement activities and educational experiences in support of departmental and divisional nursing philosophy and objectives, as well as Health System initiatives.
EDUCATION/TRAINING:
Bachelor’s Degree in Nursing required. Master’s Degree in Nursing or Health Care Administration preferred. Experience in nursing leadership required.
LICENSURE/CERTIFICATION:
Current RN licensure in the State of Illinois. CPR Certification Required
EXPERIENCE/SKILLS/ABILITIES:
Demonstrated leadership and management skills. Excellent communication, organization and critical-decision making skills required. Strong interpersonal skills and ability to effectively interact with all levels with in the organization and community. Successful completion of annual clinical, age and specific competencies and skill verification tools required.
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0 Client Services Director - Home Care jobs found in Rockford, IL area