Client Services Director - Home Care jobs in Seattle, WA

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Client Care Supervisor
  • Family Resource Home Care
  • Seattle, WA FULL_TIME
  • Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!

    We are seeking an outgoing, motivated and humble Client Care Supervisor (CCS) to join our team. As a CCS, you will play a crucial role in driving our business growth and ensuring the well-being of our clients. Your responsibilities will encompass sales/business development, client relationship management, and care plan oversight. You will work closely with our branch staff to develop and implement growth strategies.

    Responsibilities

    • Conduct assessments and evaluations for potential clients, understanding their specific needs and preferences.
    • Build rapport with potential clients and their families to establish trust and confidence in our services.
    • Bring on new clients by presenting customized care plans and service offerings.
    • Develop and maintain strong relationships with current clients and their families.
    • Stay informed about clients' evolving health conditions and needs, ensuring the delivery of appropriate care.
    • Provide exceptional customer service, promptly addressing any concerns or inquiries.
    • Regularly visit clients at their homes to assess their well-being and address any issues or improvements needed.
    • Review and update care plans as needed, considering clients' evolving requirements.
    • Ensure accurate and up-to-date documentation of client profiles and notes.
    • Provide clear directions for caregivers to reference when working with clients
    • Work with the Branch Manager and Caregiver Manager to develop business growth strategies.
    • Identify opportunities to increase billable hours and expand our service offerings.
    • Implement marketing and outreach initiatives to attract new clients and enhance our community presence.

    Requirements & Qualifications

    • 2 years of experience in sales, marketing or business development; healthcare or home care setting preferred.
    • Proven ability to meet and exceed position quotas and/or goals
    • Excellent written communication skills
    • Strong interpersonal and communication skills.
    • Customer-focused with a genuine passion for quality care and compassion.
    • Outgoing, personable, and able to build lasting relationships with clients.
    • Ability to work independently and in a team.
    • Comfortable working in the field, conducting assessments and client visits.
    • Must have a valid driver's license, auto insurance, clean driving record and access to a vehicle

        Work Schedule and Info

        Our typical office hours are Monday – Friday, 8am-5pm. You will spend 25% of your time in an office environment indoors. The additional 75% of your time will be in various client homes performing assessments or observations.

        What We Offer

        • Full time salary plus performance based incentives
        • Comprehensive benefits - health, dental, vision
        • $50/month personal device stipend
        • Paid Mileage: We provide a per mile reimbursement.
        • Company Paid Life and AD&D Insurance: Feel a sense of security for your loved ones with our company paid life insurance.
        • Paid-Time Off: Accrue 3 weeks of paid vacation in your first year, and more after that!
        • 10 Paid Holidays: Enjoy time with friends and family during the holidays.
        • Ongoing training and professional development opportunities
        • Company matching 401(k)
      1. 10 Days Ago

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      Client Care Supervisor
      • Family Resource Home Care
      • Woodinville, WA FULL_TIME
      • Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our cl...
      • 12 Days Ago

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      Dedicated Home Care Aid for Wheelchair Bound Client
      • Right at Home
      • Seattle, WA FULL_TIME,PART_TIME
      • Great Pay! Right at Home is an award winning, trusted and respected agency that values client care and quality caregivers. We provide detailed, compassionate care throughout the Puget Sound Area for o...
      • 12 Days Ago

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      Urgent care
      • HealthEcareers - Client
      • Seattle, WA FULL_TIME
      • UW Medicine Primary Care is recruiting Urgent Care ARNPs / Teaching Associates for an urgent care practice in Seattle. UW Medicine Primary Care offers a complete spectrum of primary care services and ...
      • 23 Days Ago

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      Home Care Client Supervisor
      • All Ways Caring HomeCare
      • BELLEVUE, WA FULL_TIME
      • Our Company All Ways Caring HomeCare Overview The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for...
      • 21 Days Ago

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      Home Care Client Supervisor
      • All Ways Caring HomeCare
      • Bellevue, WA FULL_TIME
      • Home Care Client Supervisor Job Locations US-WA-BELLEVUE Requisition ID 2024-137305 Line of Business: All Ways Caring HomeCare Pay Min USD $23.00/Hr. Pay Max USD $23.00/Hr. Our Company All Ways Caring...
      • 23 Days Ago

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      0 Client Services Director - Home Care jobs found in Seattle, WA area

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      Director of Sales, Health Services
      • Skyline
      • Seattle, WA
      • Do you have a passion for people, and are looking for a reliable, enjoyable time role where you will be valued? If so, w...
      • 3/28/2024 12:00:00 AM

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      Client Portfolio Manager Specialist
      • Principal Financial Group
      • Seattle, WA
      • What You'll Do We're looking for a Client Portfolio Specialist to join our Principal Asset Allocation (PAA) team. In thi...
      • 3/28/2024 12:00:00 AM

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      Career Services Supervisor II
      • NEIGHBORHOOD HOUSE INC
      • Seattle, WA
      • Description Having trouble completing your application? For support, please call (206) 461-8430 or by e-mail to nhjobs@n...
      • 3/28/2024 12:00:00 AM

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      Bakery/Coffee Shop Trainer
      • Metropolitan Market
      • Mercer Island, WA
      • **Bakery/Coffee Shop Trainer** Location: **Mercer Island** Requisition ID: **8556** # of Openings: **1** Hours per Week:...
      • 3/27/2024 12:00:00 AM

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      Customer Service Lead
      • Zetec Inc.
      • Snoqualmie, WA
      • ** Customer Service Lead** **Job Category****:** Sales/Marketing **Requisition Number****:** LEADC011881 Showing 1 locat...
      • 3/27/2024 12:00:00 AM

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      Customer Service Coordinator
      • Interior Logic Group
      • Kent, WA
      • Job Description Job Description Overview The primary responsibility of the Customer Service Coordinator is to work with ...
      • 3/27/2024 12:00:00 AM

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      Client Services Assistant
      • Sound
      • Snoqualmie, WA
      • Overview: GENERAL SUMMARY Perform a wide variety of administrative duties relevant to the program needs of the organizat...
      • 3/27/2024 12:00:00 AM

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      Director of Services
      • DiagnosTechs - Clinical & Research Laboratory
      • Federal Way, WA
      • Join a 36-Year-Old Laboratory at the Forefront of Non-Invasive Testing in an Exciting Expansion Stage! 🌱🔬 With a remar...
      • 3/24/2024 12:00:00 AM

      Seattle (/siˈætəl/ (listen) see-AT-əl) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With an estimated 730,000 residents as of 2018[update], Seattle is the largest city in both the state of Washington and the Pacific Northwest region of North America. According to U.S. Census data released in 2018, the Seattle metropolitan area’s population stands at 3.87 million, and ranks as the 15th largest in the United States. In July 2013, it was the fastest-growing major city in the United States and remained in the Top 5 in May 2015 with an annual...
      Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
      Income Estimation for Client Services Director - Home Care jobs
      $79,894 to $98,431
      Seattle, Washington area prices
      were up 2.8% from a year ago

      Client Services Director - Home Care in Fremont, NE
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      August 22, 2019
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      November 02, 2019