Client Services Director - Home Care jobs in Spartanburg, SC

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Client Care Coordinator
  • Comfort Keepers Home Care
  • Spartanburg, SC PART_TIME
  • Are you looking for a career where you can use your results-driven expertise to fulfill your passion of making a difference in the lives of seniors?  Do you love building and maintaining working relationships with others that improve their quality of life?  If so, a Client Care Coordinator position with Comfort Keepers is for you! 


    Comfort Keepers is a leading provider of in home senior care in the upstate of South Carolina and foothills of North Carolina. Our 17-year-old home care company based in Spartanburg, SC is seeking a Client Services Coordinator to join our caregiving family!


    Client Services Coordinator Benefits:

    • Competitive Hourly Pay
    • Paid Time Off
    • Medical, Dental & Vision Plans
    • 401K
    • Paid Holidays
    • Direct Deposit
    • Referral Program


    Position Summary:

    The Client Care Coordinator provides continuity of care for our clients by ensuring they receive the highest quality of care. The Client Care Coordinator is responsible for customer service and relationship management to ensure our clients are extremely satisfied.  This position must orchestrate, monitor, and supervise our client’s care and communicate their needs to all team members, providers, and family members.  They are also responsible for covering all service requests and resolving client issues. 


    Client Care Coordinator – Responsibilities

    • Proactively manages the ongoing client relationship.  Uses independent judgement to accomplish problem resolution, increasing support for clients, and quality assurance.  Anticipates needs and advises families.
    • Assists with regular and routine assessments of current clients, including identifying and making recommendations regarding any safety concerns.
    • Directs field staff and follows up appropriately after new assignments are complete.
    • Coordinates care with Client Care Team, Family Members, and other care providers. 
    • Reviews daily care logs to ensure we are delivering the highest quality of care. Initiates care coordination process based on information gathered in the notes with the necessary parties' including the External CCs, and documents accordingly.
    • Follows all office communication and documentation protocols to ensure excellent service is provided to clients and staff.
    • Participates in the on-call rotation on a rotating basis.  While on-call, handles all client and caregiver issues.  Conducts all new client intake as needed.
    • Required to assist in the field on occasion, by providing high-quality in-home care such as personal care, cognitive care, and companion care to ensure your senior client is living safely, happily, and independently at home.


    Qualifications:

    • High School diploma required.
    • Bachelor’s Degree is a plus, but not required.
    • The healthcare industry experience is a plus, but not required.
    • Customer service-related experience a plus, but not required.


    Knowledge, Skills, Abilities:

    • Strong computer literacy, including proficiency in Microsoft Word, Excel, and PowerPoint.  Will need to master additional software as well. 
    • Excellent interpersonal skills.
    • Must be an independent thinker with the ability for flexibility and creativity in identifying and solving problems.
    • Ability to maintain a high level of confidentiality.
    • Excellent organizational skills.
    • Must possess above average human relations, customer service, problem solving, and organizational skills.  Extreme attention to detail is essential.
    • Excellent telephone and communication skills are necessary.  Must be a team player willing to share information and work cooperatively with other members of the management team and caregiving staff.
    • Positive and professional attitude.
    • Strong relationship-building skills with people from diverse and varied backgrounds and education levels.
    • Professional experience in caregiving.


    Join the Comfort Keepers family and apply today!

  • 2 Days Ago

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Client Care Coordinator/RN
  • Comfort Keepers Home Care
  • Tryon, NC PART_TIME
  • Are you looking for a career where you can use your results-driven expertise to fulfill your passion of making a difference in the lives of seniors? Do you love building and maintaining working relati...
  • 27 Days Ago

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Personal Care giver
  • Penchant Home Care Services, Inc
  • Inman, SC PART_TIME
  • Currently looking for a caregiver that can work evenings Monday - Friday 3-7pm. I have a young lady that needs assistance with bathing and grooming, feeding, and light house keeping. I need someone th...
  • 22 Days Ago

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Home Care Aide
  • Comfort Keepers Home Care
  • Boiling Springs, SC PART_TIME
  • Are you a caring person who would like to make a living out of helping others? Join the Comfort Keepers family as a Home Care Aide today!Comfort Keepers Home Care is hiring compassionate individuals t...
  • 26 Days Ago

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Home Care Aide
  • Comfort Keepers Home Care
  • GAFFNEY, SC PART_TIME
  • Are you a caring person who would like to make a living out of helping others? Join the Comfort Keepers family as a Home Care Aide today!Comfort Keepers Home Care is hiring compassionate individuals t...
  • 26 Days Ago

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Home Care Assistant
  • Comfort Keepers Home Care
  • Columbus, NC PART_TIME
  • Are you a compassionate person who wants to help seniors and elderly adults in your community? Become a Home Care Assistant with Comfort Keepers!Comfort Keepers Home Care is hiring Home Care Assistant...
  • 27 Days Ago

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0 Client Services Director - Home Care jobs found in Spartanburg, SC area

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Therapy Program Director
  • Synchrony Health Services
  • Lake Lure, NC
  • Responsibilities: Are you compassionately committed to customer service? If so, we would like to hear from you! Synchron...
  • 3/17/2024 12:00:00 AM

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Billing Specialist
  • Agape Care Group
  • Spartanburg, SC
  • Overview: Become a Medical Billing Specialist with Agape Care Group We are looking for a highly skilled medical billing ...
  • 3/16/2024 12:00:00 AM

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$15-$18/HR |Direct Support Professional| EASLEY, SC
  • Maxim Healthcare Staffing
  • Greenville, SC
  • ****LOCATION: Easley, SC 29640*** $15-$18/HR |Direct Support Professional| EASLEY, SC (Full-Time| In-person) Work Hours:...
  • 3/16/2024 12:00:00 AM

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Billing Specialist
  • Agape Care Group
  • Spartanburg, SC
  • Overview: Become a Medical Billing Specialist with Agape Care Group We are looking for a highly skilled medical billing ...
  • 3/15/2024 12:00:00 AM

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Healthcare Provider Network Contractor
  • Ewings Associates
  • Simpsonville, SC
  • Healthcare Provider Network Contractor In preparation for future projects, EWINGS is seeking to build relationships with...
  • 3/15/2024 12:00:00 AM

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Clinical Support Specialist - Remote
  • MedBridge Healthcare
  • Greenville, SC
  • Description Seeking a Qualified Day Shift Clinical Support Specialist for a remote clinical staff position. Must have a ...
  • 3/15/2024 12:00:00 AM

Spartanburg is the most populous city in and the seat of Spartanburg County, South Carolina, United States, and the 12th-largest city by population in the state. The city of Spartanburg has a municipal population of 37,013, and Spartanburg County has an urban population of 180,786 as of the 2010 census. The Spartanburg Metropolitan Statistical Area, including Spartanburg and Union counties, had a population of 317,057 as of the 2010-2014 American Community Survey 5-Year Estimates. Spartanburg is the second-largest city in the greater Greenville–Spartanburg–Anderson Combined Statistical Area, w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$68,056 to $83,845
Spartanburg, South Carolina area prices
were up 1.5% from a year ago

Client Services Director - Home Care in Fremont, NE
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