Client Services Director - Home Care jobs in Worcester, MA

Responsibilities:

As Home Health Clinical Manager, you will lead a team of nursing staff, PT, OT, SW HHA and provide nursing services, training, and support to address the medical or non medical needs of individuals. Oversee and support a team of clinicians; evaluate their performance and implement corrective action as needed

• Direct the quality of clinical assessments, nursing diagnoses, plans, implementation, and evaluation
• Ensure required training is completed, review delegation decisions, and develop procedures for assigned tasks
• Conduct the medical assessment of referred individuals and collaborate with the Intake
• Oversee and coordinate the nursing intake process, service plan, minimum Data Set, and other meetings related to the nursing care of the individual being served
• Develop and lead medical and clinical training
• Apply expert clinical judgment to care situations based on accepted nursing standards, state administrative codes, contract obligations, policies, procedures, and corporate Quality of Care standards
• Evaluate nursing staff’s knowledge and application of law, regulation, and policies
• oversee on-going quality assurance and improvement audits; implement changes as needed
• Develop and implement nursing-related QAI systems to document all performance evaluation processes
• Act as a liaison between state and community health agencies and providers; identify community resources and develop relationships to expand network
• Develop systems to effectively coordinate and integrate care using community resources in collaboration with Clinical Team and others Compile and analyze QA data and make recommendations; coordinate responses to address widespread QA concerns within a state as needed
• Participate in the development and implementation of service plans and supervise, in conjunction with the physicians, the medical components of the plans
• Oversee the management of high-risk medical conditions and private duty nursing services

Qualifications:

• Graduate of an accredited RN program with current state RN license
• Minimum of 3 years of experience working in Home Health
• Current driver's license, car registration, and auto insurance if providing transportation to individuals receiving services
• Current CPR/First Aid certification
• Self-motivated and detail-oriented with ability to multi-task
• Strong communication skills with ability to build rapport with others
• Well-organized with ability to prioritize tasks and workload

Benefits Include:

• Competitive Pay: Compensation and full benefits package for employees working 30 hours/week
• Medical, Dental and Vision Insurance plus
• Paid Time Off (PTO) - Accrued on your first day of employment plus 1 day per year after 2 years.
• Paid Holidays after 90 days for full time employees
• We invest in your professional growth through continuing education, training, and more
• Supportive relationships with coworkers and supervisors who help you grow and learn

Job Type: Full-time

Pay: $85,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Type: Full-time

Pay: $85,000.00 - $100,000.00 per year

Benefits:

• Employee assistance program
• Flexible schedule
• Life insurance
• Paid time off

Medical specialties:

• Home Health

License/Certification:

• RN License (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person