Client Services Director jobs in Danbury, CT

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Services Manager (FT)
  • Guardian Veterinary Specialists
  • Brewster, NY FULL_TIME
  • Are you searching for a different veterinary hospital experience than that of other hospitals? Guardian Veterinary Specialists is a privately-owned, 29,000 sq. ft., 24-hour emergency and specialty hospital located in upper Westchester County, NY, one hour north of New York City.
     
    Guardian is growing and would love to welcome in even more talent to support our family with a Client Services Manager.  Guardian Veterinary Specialists flagship hospital is in Brewster, NY with two other hospitals in Middletown, NY and the Bronx, NY.  This position will be onsite in our Brewster, NY location.  The work schedule is Monday through Friday, 9am to 5pm.   The Client Services Manager must have the flexibility to work weekends and holidays when needed, as well.
     
    **Salaries are commensurate to experience**
     
    What you will do:
    The Client Services Manager ensures that the clients of Guardian Veterinary Specialists are satisfied. The Client Services Manager role is to provide top notch customer service by leading and motivating the customer service team and creating customer satisfaction goals.  The Client Services Manager with oversee the day-to-day operations in the customer service department by providing supervision, guidance, and coaching to the client services team, ensuring each client is provided exceptional customer experience.   The Client Services Manager will develop customer satisfaction goals and oversee the implantation of new customer service procedures, develop effective customer service procedures, protocols, and guidelines to establish an replicable standard of service.
     
    What you will bring:
    • Bachelor’s Degree preferred.
    • Minimum of 10 years of customer service management experience.
    • Minimum of 10 years of hands-on client services experience.
    • Confidence in managing 50 plus staff.
    • Very strong customer service skills.
    • Exceptional communication.
    • Excellent Computer skills. 
    • Ability and willingness to jump in and help the team.
    • Ability to handle pressure in a purposeful manner.
    • Above board with interacting with all different types of personalities with staff and clients.
    • Skilled at multi-tasking.
    • Detail oriented and understanding of billing and payments.
    • Exceptional de-escalation skills.
    • Flexibility to work weekends and holidays, when needed.
     
    Why you will love Guardian Veterinary Specialists:
    • Unique culture that focuses on strong positive relationships within the work place.
    • Opportunity to train and learn from top specialists in the field.
    • State of the art technology.
    • Generous salary.
    • Opportunity to earn CE credit’s monthly.
    • Exceptional benefits (health, vision and dental).
    • Generous discount on employee pet boarding & pet care.
    • Several free meals provided to the staff each week.
    • Guardian outings.
    • Pet blood donor perks.
    • On-site laboratory.
    • Free pet bereavement services for staff.
    • Free mental health services for staff.
     
    Who we are:
    Guardian Veterinary Specialists is all about providing exceptional care, without exception to our clients.  Guardian Veterinary Specialists is an independently owned, full-service 24/7 emergency and specialty care veterinary hospital in Brewster, New York. Our entire team is dedicated to providing the very best and most progressive care to all of our patients, and courteous service to our clients and primary care veterinary partners.   We believe in “YES”.  At GVS “Yes” is an amazing word.  It opens doors. It represents agreement, support, and encouragement. It’s affirmative and hopeful. It makes things happen.   GVS is about not only helping our patients and their families but our rock star team!   We are constantly working on bettering ourselves and improving and welcome what our staff have to say, because they/you are what make GVS great!

    Contact us today to find out about a career with Guardian Veterinary Specialists and to learn about The Guardian Way!  If you are interested in learning more, please reach out to Holly Oths, Talent Acquisition Supervisor at hoths@guardianveterinaryspecialists.com  
  • 9 Days Ago

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Director of Nursing
  • DRIFT Services
  • Danbury, CT FULL_TIME
  • A beautiful, privately owned skilled nursing facility located in Danbury, CT is looking for a strong Director of Nursing. Requirements of the Director of Nursing: Must have Connecticut RN license Must...
  • 9 Days Ago

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Director of Nursing Services
  • Newtown Rehabilitation & Health Care Center
  • Newtown, CT FULL_TIME
  • We are hiring a Director of Nursing Services to join our dynamic care team at Newtown Rehab in Newtown! Working with our team and residents will give you purpose in your professional and personal life...
  • 3 Days Ago

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Director of Emergency Services
  • Guardian Veterinary Management LLC
  • Brewster, NY FULL_TIME
  • $25,000 signing bonus Guardian Veterinary Specialists is a progressively evolving, privately owned and operated emergency and specialty small animal hospital with our flagship location in picturesque ...
  • 3 Days Ago

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Director of Dining Services
  • Church Hill Village
  • Newtown, CT FULL_TIME
  • Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appr...
  • 8 Days Ago

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Director of Dining Services
  • Senior Lifestyle
  • Newtown, CT FULL_TIME
  • Company DescriptionDo you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appre...
  • 8 Days Ago

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DriverCustomer Service aka Director of Fun
  • Kona Ice
  • Stamford, CT
  • Description NOW HIRING FOR 2024 SEASON! GREAT FOR COLLEGE STUDENTS, TEACHERS, ETC! SEASON STARTS IN APRILMAYAPPLY NOW TO...
  • 4/26/2024 12:00:00 AM

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Customer Support Specialist - PT
  • At Home Stores LLC
  • East Northport, NY
  • Job Description @page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: ...
  • 4/26/2024 12:00:00 AM

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Environmental Service Associate-Per Diem
  • Yale-New Haven Health
  • Bridgeport, CT
  • Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mis...
  • 4/23/2024 12:00:00 AM

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Customer Service Dispatcher Representative
  • Lee A Archer Jr Red Tail Youth Fly
  • New Windsor, NY
  • Job Description Job Description By using Flight Schedule Pro, creates student and instructor flight training schedules i...
  • 4/23/2024 12:00:00 AM

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Customer Success Associate
  • Coalition Greenwich (a division of CRISIL)
  • Stamford, CT
  • About CRISIL Limited: CRISIL is a leading, agile and innovative global analytics company driven by its mission of making...
  • 4/22/2024 12:00:00 AM

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Wealth Management Advisor
  • Heydorn Stone Capital Management Llc
  • Larchmont, NY
  • Heydorn|Stone is searching for an exceptional person to join our team as a Wealth Advisor (apprentice with Managing Part...
  • 4/22/2024 12:00:00 AM

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Call Center Representative
  • Fair Haven Community Health Care
  • New Haven, CT
  • Fair Haven Community Health Care FHCHC is a forward-thinking, dynamic, and exciting community health center that provide...
  • 4/22/2024 12:00:00 AM

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Patient Service Representative - Greenlawn, Long Island - OFFS
  • Mount Sinai Medical Center
  • Greenlawn, NY
  • Description Patient Service Representative - Greenlawn, Long Island - OFFS Strength Through Diversity Ground breaking sc...
  • 4/22/2024 12:00:00 AM

Danbury is a city in Fairfield County, Connecticut, United States, located approximately 50 miles (80 km) northeast of New York City making it part of the New York metropolitan area. Danbury's population at the 2010 census was 80,893. Danbury is the fourth most populous city in Fairfield County, and seventh among Connecticut cities. The city is within the New York combined statistical area and Bridgeport metropolitan area. The city is named for Danbury in Essex, England. It is nicknamed the "Hat City" because for a period in the nineteenth and early twentieth centuries it was the center of the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$201,678 to $297,959
Danbury, Connecticut area prices
were up 1.7% from a year ago

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