Client Services Director jobs in El Paso, TX

Envolve Client Services Group professionally manages apartment communities located in markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Bilingual Community Manager to work at the Western Redd Apartments located in El Paso, TX.

• Ensure that all physical aspects of the property are at all times fully functional and maintained.

• Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.

• Achieve the highest possible net operating income through implementation of effective cost control.

• Develop yearly operating and capital budget plans.

• Monitor and enforce resident lease obligations.

• Understand and maintain strict adherence to State and Federal Fair Housing Laws.

• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.

• Provide direction and oversight to property maintenance staff.

• Ensure that units/space conditions are in market ready condition.

• Promote and teach safe work practices and ensure all safety of site and the occupants.

• Perform regular inspections of managed property.

• Bid, negotiate and manage vendor service contracts and one-time projects.

• Train and mentor office staff in an effort to implement sales and marketing materials.

• Provide reports as required.

• Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.

• Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.

• Ability to work effectively and lead the community staff in a fast paced, ever changing environment.

• Solid multi-tasking skills along with the ability to meet deadlines.

• Must have solid understanding and experience with Tax Credit Affordable housing properties.

• Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.

• Bilingual in English and Spanish preferred.

• Must be proficient with Microsoft Office (Excel, Word, and Outlook).

• Willingness and ability to work weekends and holidays when the business requires.

• Must be able to travel for training and occasional business meetings.

• High School diploma or equivalent; some college strongly preferred.

MUST HAVE A VALID DRIVER'S LICENSE, NO EXCEPTIONS!

Pay Rate: $19.00

BENEFITS:

• Competitive salaries and bonuses
• Medical
• Dental
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and Development

Background Screening and Drug Test Required
EOE Minorities/Females/Disabled/Veterans

Experience

• LIHTC
• 1 - 2 years: YARDI

• 1 - 2 years: AHA

Licenses & Certifications

• Driver's License

• Cert. Professional Occup.
• Accredited Resident Mgr

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)