Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Description
Client Services Specialist (Reception & Scheduling)
Are you ready to make a meaningful impact on the lives of children and families? Do you thrive in a fast-paced environment where you can think on your feet and multitask with ease? If so, we have an exciting opportunity for you as a Client Services Specialist at TheraTree Pediatric Services!
Who we are:
TheraTree is a dynamic pediatric healthcare organization on a mission to grow minds, bodies, and spirits. Our team of dedicated therapists specialize in working with children of all ages with various developmental and behavioral challenges. We're out to create thriving children who's voices are heard, bodies that move, they are independent experiencing a life they love, and are in turn an inspiration for what is possible in life.
As a Client Services Specialist, you will play a crucial role in delivering excellent communication that results in patients scheduling and maximizing the capacity of the clinician's available schedule. You will ensure a seamless check-in process where all clients arrive on time for their scheduled appointments and make their payments promptly. By providing a welcoming environment and demonstrating empathy and care towards our clients, you will help our patients access the care they need to lead happy, healthy, and well-balanced lives.
Job Duties & Responsibilities:
Requirements
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Additional skills that would be beneficial for success:
Why Choose TheraTree:We believe in investing in our team members to help them grow and succeed in a supportive work environment. We offer:
Join Our Team:At TheraTree, we value each team member's unique role in delivering healthcare that empowers and uplifts. If you share our vision of providing access to happy, healthy, and well-balanced lives for children and families, we invite you to be a part of our team. Visit our website www.theratreepeds.com/career-opportunities to learn more about this exciting opportunity and to apply today!
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