Client Services Director jobs in Gastonia, NC

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for Leasing Consultant candidates at Village Square in Gastonia, NC.

General Purpose of the Position: The Leasing and Marketing Consultant is responsible for daily coordination of all leasing aspects of on-site operations at the community. This position will also assist the Area Manager and other Community Managers in special marketing projects.

Essential Duties and Responsibilities:

• Maintain a current and accurate knowledge of all current and future available apartments.
• Maintain a current and up-to-date knowledge of surrounding market and complete reports as required.
• Maintaining and inspecting leasing and model areas to maintain professional, clean appearance at all times.
• Accurately complete Weekly Traffic Reports and Weekly Activity Reports.
• Accurately complete the processing of all rental applications and lease packages.
• Greeting and assisting all prospective residents.
• Professional demonstration of all models amenities, and vacant apartments.
• Help create and maintain at all times a company direction designed to develop loyalty, team spirit and unity of all Envolve Client Services Group personnel. Continual renewal of expired leases at rental rates approved by Community Manager and Area Manager.
• Accurate receiving and recording of any resident requests.
• Accurate completion of all move-in paperwork requirements.
• Assisting residents in inspection of their new apartment home.
• Assist Manager in implementation of resident renewal and retention programs
• Assistance to Assistant Manager in any rent collection requirements.
• Other duties as assigned, which employee is capable of performing.

Education and Work Experience Requirements

• High School Diploma
• Customer Service or Previous Property Management experience preferred

Specific Job Knowledge, Skill and Ability:

• Excellent written communication skills
• Attention to details
• Strong organizational skills
• Ability to prioritize multiple deadline

Benefits:

• Competitive salaries and bonuses
• Medical
• Dental
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and Development

Background Screening and Drug Test Required
EOE Minorities/Females/Disabled/Veterans

EOE Minorities/Female/Disabled/Veterans

Background Check and Drug Screening Required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)