Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Summary
This role provides leadership and support to the senior executive position (CNO) responsible for all nursing and other designated patient care functions/services within the hospital organization. The role will assume responsibility for assisting in assessing, planning, coordinating, implementing, and evaluating nursing practice on a multi-unit level. Role assumes 24/7 responsibility of Director’s assigned areas. The role is accountable to support CNO to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care.
Job Responsibilities
Active and current registered nurse license in the state of residence/practice. Has highly effective interpersonal and communication skills, proven leadership ability and hospital operational ability, and ability to serve as role model and advocate for the professional discipline of nursing.
Education
Required: Associate degree from an accredited nursing school with a bachelor's degree in a health care related field or a BSN.
Preferred: MSN or master’s in a health care related field. '
Experience
Required: 2 years of progressive management experience in a hospital environment as a manager or full-time charge nurse/related position.
Certifications
Required: Currently licensed, certified, or registered to practice profession as required by law, regulation in state of practice or policy. AHA BLS.
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Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
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