Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Keeps records of financial transactions for clients. Verifies, allocates, and posts details of business transactions to subsidiary accounts – posting from sales slips, invoices, receipts, check stubs, and computer printouts. Summarizes details in separate ledges and transfers data to general ledger. Reconciles and balances accounts. May compile reports to show statistics, such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other items pertinent to operation of business. May calculate employee wages and prepare checks for payment of wages. May prepare withholding, Social Security, and other tax reports. Oversees and gives guidance, assigns duties and helps bookkeepers.
II. Duties & Responsibilities
Maintains a thorough understanding of departmental procedures and company policy.
Performs detailed research/adjustment functions.
Maintains/monitors Bookkeepers workload and employee schedules.
Ensures adequate coverage of all duties is maintained in order to meet daily deadlines and acts as back- up to cover staff shortages.
Responsible for compliance with established departmental procedures and processes. Utilizes appropriate departmental checklist and standard forms.
Resolves processing problems.
III. Knowledge & Experience
Four year accounting degree or equivalent experience required.
IV. Skills, Abilities, Qualifications or Expectations
Potential candidates should have good communication and computer skills and be team players who are motivated to work in a fast-paced environment. Must be customer focused and able to juggle multiple tasks.
Develop collaborative relationships with diverse people and points of view
Interpersonal Communication
Business writing skills
Communicate effectively across various cultural groups.
Excellent verbal and written communication skills
V. Environmental Conditions
Normal office environment.
**This position may be required to work weekends depending on workflow and busy seasons.
An Equal Opportunity Employer-M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
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