Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Client Sales and Services Representative
Businesses that partner with Stoic Management Group come in all shapes, sizes, and market caps. Our tried and true sales and marketing systems work for them all.
You’re new to the workforce but you’re ambitious and looking to hit the ground running. Your communication skills and leadership abilities shape how new and existing business grows. You leverage your entrepreneurial drive to target, educate, and persuade new customers to embrace our client’s latest services and technologies. Using your influencing and relationship-building skills, you provide caliber client service and team-building initiatives. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients and the Stoic Management team. Working with them, you set the vision of the business development strategy.
Be at the heart of Stoic Management's future business, managing cutting-edge sales and marketing campaigns with your inordinate talent of multi-tasking efficiency. What you love most is delivering success, exceeding expectations around such tasks as optimal sales campaign delivery, team building, solution consultations, turnarounds, and get excited when new, never been done before challenges fall into your lap!
Responsibilities for a Client Sales and Services Manager:
Execute day-to-day sales, marketing, and campaign management
Excel in our management training program working from Entry Level to Senior Management
Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying the opportunity to expand
Own all problem-solving, troubleshooting, client campaign requests, media planning, and key implementations
Build client relationships through service excellence and balance their campaign needs with your proactive approach
Get your hands dirty with team building, growth, and expansion efforts
Minimum qualifications for a Client Sales and Services Manager:
BA/BS degree or equivalent practical experience.
Relevant experience in a leadership role
Ability to speak English fluently and idiomatically.
Preferred qualifications for a Client Sales and Services Manager:
Internship experience in sales, marketing, and account management.
Interest in developing customer partnerships.
Detail-oriented with the ability to prioritize, plan, and organize sales activity.
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