Client Services Director jobs in Lynchburg, VA

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

G
Client Services Representative
  • Galaxy Vets
  • Danville, VA FULL_TIME
  • Client Service Representative – Danville Family Vet

    Powered by Galaxy Vets, Inc.


    Galaxy Vets is a new US employee-centric, employee-owned veterinary healthcare system with a mission to give veterinary medicine back to veterinary professionals. 

    We offer equity and a competitive benefits package, all intended to prevent burnout and enable you to focus on what you love--providing quality care to pets and their families!

     

    The Hospital

    Located in Danville, Virginia, Danville Family Vet is looking for a Full-Time Client Services Representative to join our fun and professional veterinary team. We pride ourselves on progressive medicine and compassionate care for patients and clients.  Engaged communication with clients is a top priority for our team.


     

    Role responsibilities and skills:

     

    • Welcoming clients and patients to the hospital and providing exceptional client service.
    • Attentive to client and patient needs, speaking clearly, calmly and slowly.
    • Provide prompt, courteous, and professional telephone and email communication.
    • Scheduling appointments and procedures.
    • Maintain proper documentation of client and pet records.
    • Requesting and organizing medical records to and from referring practices.
    • Handling financial transactions and following proper opening and closing procedures.
    • Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
    • Monitor client flow from check-in to discharge, prioritizing tasks in an organized manner.
    • May assist with retail sales and weigh pets when arriving for appointments.
    • Maintains housekeeping of reception and lobby area to ensure a neat and orderly appearance. Restocking of supplies in reception area and refreshments in lobby area.
    • Immediately informs doctors and/or technicians with any emergent patient situations when patient is in lobby area.
    • Performs other duties as assigned.

     

    This is a non-exhaustive list of the essential duties and responsibilities required to be performed by the Client Service Representative, with or without a reasonable accommodation. Other duties may be assigned as necessary for the smooth operation of the clinic.

      

    Requirements:


    • High school diploma or GED equivalent.
    • Previous veterinary/hospital experience is encouraged, but not required.
    • Basic computer skills. Experience with veterinary software is preferred.
    • Strong verbal and written communication skills, good judgment, attention to detail, and ability to manage multiple tasks at once.
    • Ability to provide exceptional client service and process payment transactions accurately.
    • Must display empathy and compassion to clients and patients, especially during difficult and emotional situations.
    • Ability to maintain calm, professional composure in stressful situations.
    • Must be available to work some weekend and evening hours.
    • Follow OSHA standards by demonstrating proper use of PPE when required. Practice best safety precautions to prevent workplace hazards, ie: placing Wet Floor signs in visible area before mopping the floor and in place until the floor is dry and reporting any potential workplace hazards to management.
    • Prolonged periods of sitting at a desk and working on a computer.
    • Tasks may involve prolonged periods of standing, reaching, walking, kneeling, crawling, bending, lifting, balancing, and crouching.
    • Tasks may involve periods of moderately physically demanding work involving lifting. Must be able to lift up to 25 pounds.
    • Ability to work around sick or fractious animals, zoonotic diseases, hazardous materials and cleaning chemicals and anesthetic gas.
    • Aligns with our Core Values: Founders Mindset, Sees the Bigger Picture, Always Evolving, Lead with Integrity, Sense of Humor. 

     

    The Perks:


    • Equity in the company.
    • Option to participate in voluntary and company-paid benefit programs.
    • CE Allowance with focus on Continuous Improvement.
    • Ongoing Feedback loops to ensure Employee satisfaction and autonomy with strong

            focus on burnout prevention.


    The Company:

     

    Galaxy Vets is a veterinary healthcare system co-owned by its employees. With a mission to give veterinary medicine back to veterinarians, Galaxy Vets allocates equity in the organization to its employees — veterinarians, specialists, technicians, administrative staff workforce — making them co-owners of and shareholders in the entire network.

     

    We would love for you to join us on our mission to give veterinary medicine back to veterinarians!

     

    Galaxy Vets is an equal-opportunity employer. All applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, age, genetic information or sexual orientation, gender expression or any other consideration protected by federal, state or local law. We celebrate and embrace our current and ever-expanding diverse and inclusive culture and recognize it as a strength that empowers all team members. 

  • 8 Days Ago

D
Director of Behavioral Health Services 4002
  • Danville-Pittsylvania Community Services
  • Danville, VA FULL_TIME
  • RESPONSIBILITIESUnder the administrative supervision of the Executive Director, the Director of Behavioral Health Services is responsible for theplanning, development, implementation, and evaluation o...
  • 3 Days Ago

A
Event Planner / Client Concierge
  • ArkWise Wealth, Ameriprise Financial Services LLC
  • Charlottesville, VA FULL_TIME
  • This person takes responsibility for scheduling, strategic communications, and event planning for a dynamic financial planning practice based in Charlottesville, Virginia. The Concierge ensures that t...
  • 6 Days Ago

C
Nurse Practitioner (NP)
  • Confidential Client
  • Lynchburg, VA FULL_TIME
  • Overview: If you are an enthusiastic, caring provider seeking to work with a dynamic and growing medical practice, this position is for you! Seeking a full time Nurse Practitioner to deliver exception...
  • 27 Days Ago

C
Nurse Practitioner (NP)
  • Confidential Client
  • New, VA FULL_TIME
  • Overview: If you are an enthusiastic, caring provider seeking to work with a dynamic and growing medical practice, this position is for you! Seeking a full time Nurse Practitioner to deliver exception...
  • 1 Month Ago

E
Director of Health Services
  • Eastern Mennonite University
  • Harrisonburg, VA FULL_TIME
  • Eastern Mennonite University is a private Mennonite liberal arts university in Harrisonburg, Virginia known for academic excellence and affordability with a focus on service, social justice, and globa...
  • 18 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Client Services Director jobs found in Lynchburg, VA area

B
Engineering Design Process Lead
  • BWX Technologies, Inc.
  • Lynchburg, VA
  • At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. Headquartered in Lynchburg, Va., BWXT p...
  • 3/28/2024 12:00:00 AM

C
Nurse Practitioner (NP)
  • Confidential Client
  • Lynchburg, VA
  • Job Description Overview: If you are an enthusiastic, caring provider seeking to work with a dynamic and growing medical...
  • 3/28/2024 12:00:00 AM

L
Snowflex Slope Operations Assistant
  • Liberty University
  • Lynchburg, VA
  • The Campus Rec Student Worker is responsible for performing operational tasks for Campus Recreation programs and facilit...
  • 3/28/2024 12:00:00 AM

L
School of Nursing | Simulation Center Coordinator, Nursing
  • Liberty University
  • Lynchburg, VA
  • The Simulation Center Coordinator is vital to the success of our nursing students in both the BSN program. The Coordinat...
  • 3/28/2024 12:00:00 AM

L
Simulator Technician I
  • Liberty University
  • Lynchburg, VA
  • Working independently and exercising good judgment and discretion, the Technician will work under the Associate Director...
  • 3/28/2024 12:00:00 AM

B
Administrative Assistant, Contract Services
  • BWX Technologies, Inc.
  • Lynchburg, VA
  • At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. Headquartered in Lynchburg, Virginia, B...
  • 3/26/2024 12:00:00 AM

G
Office of Consumer Affairs / Office of the President USLI Complaint Intake and Referral Specialist
  • Genworth Financial, Inc.
  • Lynchburg, VA
  • At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies...
  • 3/24/2024 12:00:00 AM

C
Nurse Practitioner (NP)
  • Confidential Client
  • Lynchburg, VA
  • Overview: If you are an enthusiastic, caring provider seeking to work with a dynamic and growing medical practice, this ...
  • 2/27/2024 12:00:00 AM

Lynchburg is an independent city in the Commonwealth of Virginia in the United States. As of the 2010 census, the population was 75,568. The 2017 census estimates an increase to 81,000. Located in the foothills of the Blue Ridge Mountains along the banks of the James River, Lynchburg is known as the "City of Seven Hills" or the "Hill City". In the 1860s, Lynchburg was the only major city in Virginia that was not recaptured by the Union before the end of the American Civil War. Lynchburg lies at the center of a wider metropolitan area close to the geographic center of Virginia. It is the fifth-...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$167,375 to $247,270
Lynchburg, Virginia area prices
were up 1.2% from a year ago

Client Services Director in Elyria, OH
This position is accountable for overall client delivery outcomes as well as management of the team in terms of productivity, human resourcing, process improvements & training, and implementing new Bobsled Marketing programs.
December 06, 2019
Client Services Director in Johnstown, PA
We help clients to develop a coherent plan and work with them to identify and develop compelling news stories and features.
February 18, 2020
Client Services Director in Flagstaff, AZ
You'll learn all these processes and how they can be customized for specific client situations.
January 07, 2020