Client Services Director jobs in Minneapolis, MN

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Services Liaison ACH Processor
  • Viking Client Services, LLC
  • Prairie, MN FULL_TIME
  • Viking Client Services continues to experience exponential growth and is seeking a Client Services Liaison ACH Processor. Viking Client Services is a nationwide privately held financial services company established in 1969 that provides superior service in the areas of receivables management, billing and subrogation, and third party payment processing services. The Company places a high value on integrity and a commitment to excellence by offering innovative solutions specific to client needs.

    The Client Liaison ACH Processor provides ongoing communication with client staff and management while maintaining superb customer care and timeliness of client tasks assigned to Viking. High quality service provided to the client contacts and overseeing the timely completion of all tasks assigned to Viking by the clients. Collaboration with the various Viking departments to ensure changes and audits to be completed as necessary. Daily mail processing, logging account correspondence and payments to Viking for account updates. This role will also provide ACH & RCC coverage/back up-which does require flexibility regarding nights/hours

    This role does require you to work on-site in our Eden Prairie, MN office

    In addition to a competitive salary, Viking Client Services offers a comprehensive compensation package which includes vacation time, sick time, medical, dental, vision insurance, short term, long term disability, life and accident insurance and 401(k) with employer match.

    Client Liaison duties

    • Create/coordinate and forward varied reports and account data, both to the clients and to Viking Team Managers and Collection staff as received from clients, this includes but is not limited to projections, collection data, consumer complaints, and audit reports and questionnaires.
    • Ensure that all requested information from a client is prepared by the correct Viking employees and forwarded within the expected time frame.
    • Oversight and maintenance of client accounts in Vikings internal operation system and the client’s systems as directed by client guidelines.
    • On-site presence is required for the fulfillment of mail processes.
    • Additional tasks as assigned by supervisor.

    ACH/RCC duties

    • Printing, scanning and posting checks
    • Payment posting, client request (reversals, trace numbers, LOI’s) confirmation of various accounting duties, bank returns.
    • Other tasks related to ACH/RCC process when needed.

    Qualifications:

    Education: High School Diploma or equivalent.

    Experience: At least 1-year customer service experience in an office environment, proven ability to handle multiple tasks within a specific time frame, collaboration with departments to achieve detail-oriented projects, exposure to the collection/billing industries helpful.

    Other Skills: Personal commitment to delivering the highest level of customer care, the ability to make sound decisions in collaboration with company departments, effective verbal/written skills, self-sufficient, detail oriented, strong organization skills; a strong working knowledge of Microsoft Office products (Excel, Outlook, Word, etc.) is required.

    Physical Demands:

    Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

    www.vikingservice.com

  • 2 Months Ago

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Director of Client Services
  • MRA Recruiting Services
  • Minneapolis, MN FULL_TIME
  • An MRA member is looking to add a Director of Client Services to their team. This member offers HR services to their clients.This position directly oversees the Account Management Team to ensure clien...
  • 1 Month Ago

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Director of Client Services
  • HOT DISH ADVERTISING
  • Minneapolis, MN FULL_TIME
  • Purpose This position is accountable to lead, manage and oversee execution of the work of the Client Service Department to ensure smooth running, client centric services and strategies. This cross fun...
  • 10 Days Ago

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Director of Client Services
  • MRA
  • Minneapolis, MN FULL_TIME
  • An MRA member is looking to add a Director of Client Services to their team. This member offers HR services to their clients.This position directly oversees the Account Management Team to ensure clien...
  • 10 Days Ago

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Home Healthcare Worker - Saint Peter
  • MRCI Client Directed Services
  • Saint Peter, MN FULL_TIME
  • Are you looking for a rewarding career? MRCI WorkSource is partnering with our clients to hire in-home direct care staff. You will have the opportunity to work with individuals with a range of challen...
  • 9 Days Ago

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Home Healthcare Worker - Elysian
  • MRCI Client Directed Services
  • Elysian, MN FULL_TIME
  • Are you looking for a rewarding career? MRCI is partnering with our clients to hire in-home direct care staff. You will have the opportunity to work with individuals with a range of challenges. Choosi...
  • 10 Days Ago

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0 Client Services Director jobs found in Minneapolis, MN area

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System Director Sterile Processing Services
  • Fairview Health Services
  • Minneapolis, MN
  • Overview: The System Director of Sterile Processing will oversee the policies, quality, compliance, safety, and related ...
  • 3/18/2024 12:00:00 AM

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Quality Control Customer Service Specialist
  • Leeds Precision Instruments, Inc.
  • Minneapolis, MN
  • Job Description Job Description Full-Time Quality Control Customer Service Specialist Job Description: Leeds Precision I...
  • 3/18/2024 12:00:00 AM

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Customer Service Representative
  • Cassialife
  • Minneapolis, MN
  • **Cassia** **Customer Service Representative** **Elim Preferred Services - Plymouth, MN - Full Time** **Elim Preferred S...
  • 3/17/2024 12:00:00 AM

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Rehab Services Support Staff Supervisor
  • Fairview Health Services
  • Minneapolis, MN
  • Overview: M Health Fairview Inpatient Rehab is seeking a support staff supervisor to lead a team of rehab aides and pati...
  • 3/16/2024 12:00:00 AM

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PCA CNA
  • Relief Homecare
  • Burnsville, MN
  • Job Description Job Description JOB DESCRIPTION: HOME HEALTH AIDE POSITION SUMMARY: Provides personal care services unde...
  • 3/15/2024 12:00:00 AM

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Sr. Director Growth, Cloud Professional Services (REMOTE)
  • Acxiom LLC
  • Saint Paul, MN
  • Acxiom is currently seeking sales professionals to join our expanding cloud services organization. In this role, you wil...
  • 3/14/2024 12:00:00 AM

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Growth Director, WEST, Cloud Professional Services
  • Acxiom LLC
  • Saint Paul, MN
  • Join our growing Cloud Services Organization. At Acxiom, our people are the single most important driver of success. Our...
  • 3/14/2024 12:00:00 AM

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Service Officer
  • Cetera Financial Group
  • Cetera Advisor Networks was built on the belief that financial professionals could reach greater success by joining a hi...
  • 3/14/2024 12:00:00 AM

Minneapolis (/ˌmɪniˈæpəlɪs/ (listen)) is the county seat of Hennepin County and the larger of the Twin Cities, the 16th-largest metropolitan area in the United States. As of 2017, Minneapolis is the largest city in the state of Minnesota and 45th-largest in the United States, with an estimated population of 422,331. The Twin Cities metropolitan area consists of Minneapolis, its neighbor Saint Paul, and suburbs which altogether contain about 3.6 million people, and is the third-largest economic center in the Midwest. Minneapolis lies on both banks of the Mississippi River, just north of the riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$194,419 to $287,224
Minneapolis, Minnesota area prices
were up 1.4% from a year ago

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