Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a highly motivated individual to join our team. In this role, you will be working with our team to bring a variety of intergenerational programming to our community. If you have a passion for helping others, working together, and we want to hear from you!
Duties:
● Greet and assist guests
● Open and close Center
● Process registration for classes and enter registration information into software platform
● Receive payment and enter payment details into software platform
● Issue ticketing for events and enter ticketing information into software platform
● Assist with program set up and break down
● Stay informed of weekly activities and communicate any changes or relevant information to registrants and membership
● Assist Operations Manager with data entry and all other administrative tasks
● Report to Executive Director
Skills:
- Excellent communication skills, both verbal and written
- Problem solving skills and adaptability
- Knowledge of our community is preferred
- Exceptional customer service skills with a focus on building positive relationships
- Ability to work as part of a team and jump in when needed
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 20 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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