Client Services Director jobs in Portsmouth, OH

Director of Home Care Services

Location: Cynthiana, KY

Schedule: Monday-Friday 8am-5pm

As a BCN Home Health team member, you will be a part of a team whose goal is to help patients maintain their highest level of ability, health, or learn to live at their best with a disability or long-term condition. Our services allow our team members to focus on one patient at a time providing a range of medical services in the patient's home according to a care plan tailored specifically to the patients' needs and goals.

At BCN we are committed to a work setting that treats all team members with fairness, dignity, and respect. We offer our team members an opportunity to grow, to develop professionally, and to work in a team environment. You can help our team make a lasting difference for our families. Join #TeamBCN where your work matters, and your time is valued.

We Offer:

• Competitive Pay
• Comprehensive benefits package
• Autonomy in your workday
• Flexible Schedules to support work/life balance (select positions)
• Mileage Reimbursement for work-related driving
• Up to 24 days of PTO accrued within the first year of employment
• 8 Paid Holidays (including day after Thanksgiving and Christmas Eve)
• Educational Assistance up to $3,000 per year & College Tuition Discounts
• Free Continuing Education Credits

About the role:

The Director of Home Care Services is an entrepreneurially minded leader responsible for the day-to-day operations of the home care service lines within Bluegrass Care Navigators (BCN). The home care service lines include Home Health, Home Health Outpatient Supplies, Community and Home-Based Waiver Services and Case Management, and EPSDT Services. The team member in this position will be responsible for the home care service lines financial and clinical performance, setting and achieving strategic and operational goals, implementing, and maintaining administrative and clinical evidence based best practices. Responsibilities will also include ensuring the service line is in alignment with BCN's mission, vision, and values, and is in compliance with BCN policies and procedures, state, federal and Joint Commission regulations, and overall quality and compliance.

The Director of Home Care Services supports the standards of quality, patient, and team member safety, and contributes to the total organizational culture and philosophy. Cultivates a supportive and inclusive work environment for all team members through continuous development, modeling inclusive behaviors, and proactively managing bias.

• Master's degree preferred in Business Management, Health Administration, or a related degree; at least five years of experience in clinical health care management.
• If a licensed healthcare or human services professional, must maintain active license through appropriate state licensing board.
• Two years of Home Health leadership experience, preferred.
• Proven ability to work within an interdisciplinary setting with demonstrated ability to supervise, lead and motivate clinical and administrative team members.
• Complies with accepted professional standards and practices.
• Excellent written and verbal communication skills with the ability to engage in public/community activities to promote the mission of Bluegrass Care Navigators and care of the service lines.
• Ability to read, analyze and interpret professional reports and regulations.
• Ability to respond effectively to common inquirers, regulatory agencies, or members of the health care community.
• Demonstrated ability to be self-directed with little supervision and self-motivated in fulfilling work tasks, obligations, and expectations.
• Ability to work with mathematical concepts such as statistical analysis, functions, percentages, ratios, and proportions to practical situations.
• Knowledge of and the ability to work with a variety of computer programs, including but not limited to Excel, Microsoft Word, PowerPoint, and desk-top publishing applications to allow smooth and efficient operations of the program.
• Satisfactory references from current employers and/or professional peers.
• Must be a licensed driver with an automobile in good working order, that is insured in accordance with state and/or organization requirements, with personal auto liability insurance in compliance the state insurance laws governing liability, property damage, and bodily injury.
• Team members will be expected to comply with Bluegrass Care Navigators (BCN) Employee Health, infectious disease, and vaccination policies.

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Compensation details: Yearly Salary

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