Client Services Director jobs in Stockton, CA

Job Summary :

Independently develops, implements, and oversees strategies and programs to enable compliance with applicable federal, state, and local Environmental Health and Safety (EH&S) regulatory requirements, and organizational EH&S and Workplace Safety (WPS) policies and standards.

Contributes to the success of Environmental Health and Safety programs through implementation, evaluation, monitoring, and enhancement.

Contributes to employee safety and protection through independent implementation of Environmental Health and Safety programs and training efforts.

Ensures high-quality service by resolving standard issues and acting as a resource on EH&S and WPS matters. Recognizes and assesses hazards and risks by developing and implementing best practices for identifying, analyzing, documenting, and communicating standard and nonstandard workplace environmental health and safety risk trends.

Essential Responsibilities :

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members.
• Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses;
• influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback;

demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.

Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions;

ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives.

Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information.

Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.

• Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes.
• Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information.
• Independently adheres to compliance standards by : independently developing, implementing, and overseeing strategies and programs to enable compliance with applicable federal, state, and local Environmental Health and Safety (EH&S) regulatory requirements, and organizational EH&S and Workplace Safety (WPS) policies and standards;
• serving as a liaison for all EH&S regulatory, accreditation, and grant agency inspections and surveys (e.g., The Joint Commission TJC , Environmental Protection Agency EPA , Division of Occupational Health and Safety DOHS , Occupational Safety and Health Administration OSHA , State Fire Marshall, state and public health county inspections), identifying downstream impacts for compliance;
• independently upholding Kaiser Permanentes Policies and Procedures and Principles of Responsibilities; independently planning, scheduling, and contributing to best practices for the completion and submission of regulatory reports within appropriate time frames;

and identifying opportunities for process improvements to allow for efficient and effective compliance.

• Supports training and continuous learning about Environmental Health and Safety by : actively seeking training and development opportunities and integrating learning and feedback into daily work tasks and strategies;
• independently presenting safety education and training programs for management and staff (e.g., proper use of tools, procedures, and safety measures;

environmental hazards and risks); and conducting competency assessments to measure and ensure training effectiveness.

Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions;

ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives.

• Listens to, seeks, and addresses performance feedback; provides mentoring to team members.
• Engages in safety practices by : ensuring employee safety and protection by independently educating employees, leaders, and other key stakeholders on employee safety;
• independently reporting, investigating, and analyzing employee safety incidents as needed; independently conducting safety-related activities for all employees;

and independently implementing changes to the employee safety program.

• Plans and schedules work related to Health and Safety programs independently by : implementing environmental health and safety programs;
• conducting standard and nonstandard assessments and analyses to evaluate health and safety programs under minimal supervision;

and making significant recommendations to enhance existing programs based on analyses and observations.

• Identifies, speaks up, and implements ways to address improvement opportunities for team.
• Supports, identifies, and monitors priorities, deadlines, and expectations.
• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members.
• Recognizes and assesses hazards and risks by : independently developing and implementing best practices for standard and nonstandard assessments and data analysis to identify workplace environmental health and safety risk trends;

preparing high-quality analysis and reports regarding the state of environmental health and safety; and engaging in standard communication and documentation to enable tracking / trending of safety information, independently using appropriate software and tools.

Contributes to risk control by : independently implementing changes that promote workplace safety and compliance (e.g., accident prevention, hazardous materials management, fire / life safety);

and gathering input from internal stakeholders to evaluate the effectiveness of implemented changes on workplace safety outcomes.

• Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples.

Last updated : 2024-04-03