Client Services Director jobs in Tampa, FL
Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Client Services Director jobs
Client Services Manager
- Naviga
-
Tampa, FL
FULL_TIME
-
Our client designs and builds test equipment for governments and civil engineering consultants, as well as their own use as a service provider to local and state government agencies. With over 45 years of experience, they have established themselves as an industry leader for quality hardware and software in this space. Naviga has been engaged to recruit a Client Services Manager in the US market.
Title: Client Services Manager
Location: Remote: Tampa, FL
Key Points:- Join a team that doesn't just follow industry trends; they set them. Innovation is not a buzzword; it's a way of life.
- Be part of projects that redefine standards and transform challenges into triumphs.
- Belief in the power of collaboration is fundamental
- Work alongside industry experts, thought leaders, and passionate professionals committed to excellence. Ideas will not just be heard; they'll shape the future of the industry.
- The industry is ever-evolving, and so is this company. It's a place where learning never stops. Whether through training programs, mentorship, or hands-on experiences, they invest in growth.
- Every project is an opportunity to make a positive impact. Join in delivering solutions that not only meet but exceed client expectations
- Be part of a team that takes pride in its reputation for world-class customer support.
Responsibilities:- Achieve sales quotas for bookings, revenue, pipeline growth, and other related activity metrics.
- Position the company as a leader in our business, offering unique, value-added products and services.
- Engage in face-to-face selling activities with prospective and current customers.
- Effectively manage complex deals with prospective and current customers, including management of relationships to drive maximum impact across a multi-state territory.
- Develop and define territory plans, prospecting strategies, deal plans, and client action plans within assigned territory.
- Coordinate with the Business Development team to create effective target lists and territory strategies.
- Identify, qualify, pursue, and close net new customer opportunities, pulling in resources as needed.
- Coordinate with operational and sales support groups to ensure successful implementation and delivery of solutions.
- Identify cross-sell opportunities and engage appropriate overlay resources.
- Generate new accounts and revenue streams while reaching annual sales revenue goals.
- Sell to multiple levels of decision-makers.
- Schedule face-to-face contact with current or prospective buyers daily.
- Stay current on market conditions, needs, competitor strategies, goals, and approaches.
- Maintain pipeline opportunities and log all activity in Salesforce.com's designated customer relationship management (CRM) system, Salesforce.com.
- Develop and maintain an expert level of knowledge of company solutions and competition in the market.
- Participate in ongoing training to increase professional growth and job effectiveness.
Requirements:- Minimum of 3-5 years’ experience selling technology, information services, or business services solutions to Government Agencies and managing the procurement process.
- Experience navigating complex deals and relationships with impact on county or municipal implementation.
- Demonstrated ability to meet or exceed a sales quota, along with a consistent track record of developing new business and managing sales cycle from generating leads through closing.
- Execute outbound campaigns, including cold calling, based on leads generated by research, trade shows, marketing campaigns, and referrals.
- Conduct effective in-person and virtual customer meetings.
- Qualify and determine customer requirements and expectations, articulate Gordian’s value proposition, recommend appropriate solutions, and emphasize solution features and benefits to business and technical stakeholders.
- Must possess strong presentation skills, professional written communication skills, be organized, analytical and can eliminate sales obstacles through creative and adaptive approaches.
- Experience selling to Finance and/or Facilities within the SLED market is ideal.
- Knowledge of the construction project lifecycle is preferred.
Travel: Approximately 25%, up to 50%
Education Requirements:- Bachelor’s degree is not required but preferred
Additional Prerequisites:- All employees agree to submit to periodic, random drug testing
- Employees agree to submit to a criminal background check
- Must have a valid passport or be eligible to obtain one
Benefits/Perks:- Company standard health insurance after 90 days (benefits are 100% covered by employer)
- Company standard IRA contribution matching up to 3% of salary
- 4 weeks of paid time off (PTO)
- 20 Days Ago
Veterinary Client Services Representative
- Fetch Specialty & Emergency Veterinary Centers
-
Brandon, FL
FULL_TIME
- Fetch of Brandon, Florida is looking for experienced, talented and caring individuals to join our Client Services Team.This is an exciting opportunity to join our Specialty and Emergency hospital and ...
- 22 Days Ago
Client Services Specialist
- American Integrity Insurance Company
-
Tampa, FL
FULL_TIME
- About Us: American Integrity Insurance, a premier writer of homeowners insurance, has more than 280,000 customers and is exclusively represented by more than 1,000 independent agents who specialize in...
- 22 Days Ago
Client Services Representative
- HCI
-
Tampa, FL
FULL_TIME
- JOB SUMMARYHomeowners Choice currently has openings for Client Service Representatives with the opportunity to work hybrid/remote while living in the Tampa Bay area. We are looking for individuals wit...
- 3 Days Ago
Client Services Specialist- Tampa
- Career and Referral
-
Tampa, FL
FULL_TIME
- At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for...
- 3 Days Ago
Client Services Representative Job
- FlightSafety International
-
Lutz, FL
OTHER
- About FlightSafety International FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, ...
- 9 Days Ago
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0 Client Services Director jobs found in Tampa, FL area
Welcome Center Advisor (Early AM Opener Shift) - South Tampa Family YMCA
- Sulphur Springs YMCA
-
Tampa, FL
- Description Working in a team-oriented, high volume, fast-paced, member-centric environment, the Welcome Center Advisor ...
- 4/26/2024 12:00:00 AM
Customer Service Coordinator
- USAA
-
Tampa, FL
- Why USAA? Lets do something that really matters. We have an important mission: serving the members of the military commu...
- 4/26/2024 12:00:00 AM
Customer Service Advisor
- USAA
-
Tampa, FL
- Why USAA? Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the finan...
- 4/26/2024 12:00:00 AM
Customer Service Associate
- USAA
-
Tampa, FL
- Why USAA? Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the finan...
- 4/26/2024 12:00:00 AM
Customer Support Representative
- USAA
-
Tampa, FL
- Why USAA? Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the finan...
- 4/26/2024 12:00:00 AM
Client Service Representative/Technical Sales
- Bgsf
-
Tampa, FL
- About the job At BGSF, our primary goal is to make a difference in peoples lives by connecting the right individuals wit...
- 4/26/2024 12:00:00 AM
Director of Specialty Bill Review Services - Remote
- Rising Medical Solutions
-
Tampa, FL
- As our Director of Specialty Bill Review Services, you will maximize savings and client satisfaction by providing strate...
- 4/25/2024 12:00:00 AM
Assistant Service Manager
- Ultimate Staffing
-
Tampa, FL
- ESSENTIAL DUTIES & RESPONSIBILITIES Responsible to the Maintenance Manager. Role entails providing oversight in the exec...
- 4/25/2024 12:00:00 AM
About Tampa, Florida
Tampa is a major city in, and the county seat of, Hillsborough County, Florida, United States. It is on the west coast of Florida on Tampa Bay, near the Gulf of Mexico, and is the largest city in the Tampa Bay Area. The bay's port is the largest in the state, near downtown's Channel District. Bayshore Boulevard runs along the bay, and is east of the historic Hyde Park neighborhood.
Today, Tampa is part of the metropolitan area most commonly referred to as the "Tampa Bay Area". For U.S. Census purposes, Tampa is part of the Tampa-St. Petersburg-Clearwater, Florida Metropolitan Statistical Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$173,652 to $256,553
Tampa, Florida area prices
were up 1.1% from a year ago
were up 1.1% from a year ago
What does a Client Services Director do?
Client Services Director in Elyria, OH
This position is accountable for overall client delivery outcomes as well as management of the team in terms of productivity, human resourcing, process improvements & training, and implementing new Bobsled Marketing programs.
December 06, 2019
Client Services Director in Johnstown, PA
We help clients to develop a coherent plan and work with them to identify and develop compelling news stories and features.
February 18, 2020
Client Services Director in Flagstaff, AZ
You'll learn all these processes and how they can be customized for specific client situations.
January 07, 2020