Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
This is not a remote position. Must be willing to work in an office location in Twin Falls, ID.
A Client Services Representative must be a team player who can support our clients and Sales team in a fast-paced environment. They are required to provide professional support services, including managing day-to-day administrative duties and assisting with projects that stimulate sales productivity. This team member is an experienced office professional with knowledge of customer service best practices. They must perform well in a team environment and have exceptional people skills. This position requires an extremely organized individual that can work well with a team, follow directions, and handle multiple projects.
About Ignite:
Ignite is locally owned and operated. Over the past 23 years, our business has grown to be a national leader in developing and managing customer rewards programs across the country. We build business solutions that enable retail operators to market efficiently and be more profitable while helping them anticipate and meet their customers' growing needs. We are committed to building and bringing the newest technologies to our clients; therefore, we constantly innovate and expand our product offerings. If you are comfortable with change and are looking for opportunities to advance your career with a growing company, Ignite is the place for you.
Ignite commits to hiring and developing the best people who share our Core Values and our culture of entrepreneurism. We think, act and make decisions like an entrepreneur because we are entrepreneurs. Ignite team members take ownership and deliver results that meet client and internal goals. You will thrive at Ignite if you think and act like an entrepreneur and align with our Core Values:
If you align with our Core Values and are passionate about providing exceptional customer service to help retailers market and grow their businesses, then you need to be on the Ignite team!
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0 Client Services Director jobs found in Twin Falls, ID area